What is “reconstructed title or rebuilt title”?

When a vehicle is involved in an accident, and salvaged by the Insurance Company, it has to be reconstructed before being placed back on the road. After the vehicle is repaired, it`s inspected by an authorized mechanic and certified by the DMV as reconstructed to manufacturer specifications. The DMV issues a `reconstructed` title, which is treated the same way as a “clean” title regarding registration and insurance purposes. Please note http://www.ridesafely.com does not guarantee that all title denominations can be reconstructed in any particular state or country. Please refer any title questions to your local DMV.

I received a different type of title than the one in the description. I received an equivalent title from a different state. Why?

Per the Purchase Order Agreement, RideSafely.com does not guarantee title types. That being said, the customer may receive an equivalent title type to the one displayed in the online item description. Differences between title Types and Designations are minor, for example “Arizona Salvage Certificate” is displayed in the online description, but the customer receives “Nevada Salvage Title”. Local/Regional laws and regulations sometimes require our affiliate dealers and/or insurance companies to transfer the title to the state in question. Differences in title Type/Designation bear no change in equivalence.

How much is the security deposit?

Security Deposits are $400.00 or 10% of the bid amount, whichever is greater. Deposit is required to activate a bid. Deposits are accepted via Bank Wire Transfer (all values) Credit Card and PayPal (up to $2,000.00, i.e. two thousand dollars).

International customers from countries where PayPal is not available need to make sure necessary funds are transferred to a specified affiliated dealer’s account via Bank Wire Transfer prior to submitting an offer.

Please note the customer’s account will be suspended for non-payment if the customer doesn’t send the deposit on-time. Suspended customers may be reinstated only by sending a deposit via wire transfer, which will be applicable to his/her next purchase. Please plan accordingly to submit your payment in advance.

Please note if a customer submits an offer with RideSafely and has an available credit, the available credit will be used toward the bid deposit.

Please note credit card payments are placed on hold and are automatically released after a 21 day period. Therefore, any credit on your account that has been billed to a credit card, will only stay on your account for 21 day period.

Please let us know if you have any other questions.

Regards,

Auto AuctionCustomer Service
RideSafely.com team
feedback[at]ridesafely.com

When will I receive my refund?

Refunds are processed weekly and are remitted within 30 days after customer request. Read more