What are the fees that I need to pay if I want to cancel the purchased item?

Renege/cancellation fees are anywhere from $400 to 15% of your purchase price. Depending on the price amount and which auction the item is coming from. Please contact customer service for more details at (215) 289-0300.

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I put in that I wanted a bid limit of $400 and covered that would my card. When I looked back on the site it said my bid limit was $4000. I not sure how it works but I do not want to pay $4000 for a truck work only $400 to me.

You do have a deposit of $400 available through your credit card which will make your “bidding limit” show at $4,000. Please do not confuse bidding limit and your actual bid. They are two different things. Bidding limits lets you bid UP-to that amount ($4,000) where your bid is what you actually put in when you bid on a particular item which in your case is $300. Read more

Can i purchase without a licence? and how do i know what fees would be?

You do not need any special licensing to purchase with us. You need to have a valid driver license or passport (if exporting).
Please use a fee calculator located on every description page to find out what the fees would be on the amount you are bidding on that particular item. Please keep in mind, some fees may vary based on price, auction type, ect. Read more

I want to buy a truck but do really understand how it works i know we can bid and also we can buy now but when bidding do i put a deposit down before i bid and if so do i get my deposit back if i don’t win bid?

Yes, you must put a deposit down before you can activate any bid. The deposit is either $400 or 10% of your bid amount (whichever is greater). Considering we don’t actually charge your credit card for the deposit amount, we just put a hold on it, the funds never leave your credit card. If we do not use your deposit towards a purchase, the hold will automatically get released within 5 business days back to you credit card. Learn more about Credit Card Hold FAQ. Read more

If I bid on a vehicle and do not win, does the $400 deposit refundable? Are there any charges per bid ie: Do you charge an amount each time I bid even if I don’t win the vehicle

No, we do not charge anything if we are not able to purchase the item for you. As a matter of fact, we don’t even charge the credit card for the deposit, we just preauthorize it (put it on hold). This way if you don’t win, the hold will automatically get released back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more