Is there a way to get a description of the options on the vehicle?

We list all the information provided by the auction. We may potentially get more information on case-to-case basis. Please contact us with the inventory id on a particular item in question. Our customer service number is (215) 289-0300. Read more

What is a Salvage Title?

Many people do not fully understand what a salvage title is or how a car gains a salvage title status. This confusion has led to a great deal of misinformation being spread regarding salvage vehicles and auctions. Read more

Can an Auction be cancelled if the Final Bid is low?

The auction has the right to cancel, reschedule or reject bids. If auction bid has been cancelled, more than likely this item had a reserve price on it. If you have an inventory number you are questioning, we can take a look at it and see if we can give you more information on it. Read more

If we have a deposit and don’t buy can we get the money back?

Yes. You can request a refund online or call us at (215) 289-0300 for immediate release of funds. If you do nothing, your funds will automatically go back to your credit card within 5 days. Read more

Do you not carry all IAAI auctions?

We do. If you have a stock number you cannot locate, please call us with it at (215) 289-0300 or email it to us to info@ridesafely.com and we will load it for you. Read more