I placed a bidding limit on a vehicle. Is this hold going to be released at the end of the auction for the particular car or it will be held for other possible cars?

It will stay on your RideSafely.com account for 5 days. You can use it to cover other bids. If not claimed to a won vehicle, it will automatically expire back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more

RideSafely is Requiring a $600 bid deposit. Do I get this back if I do not win the auction, or I just want it returned?

Yes. As a matter of fact, we don’t actually charge your credit card. We preauthorize it. So if we do not claim it for an actual purchase or you are currently not using it to secure your bid, it will automatically expired back to your card within 5 days. You can always request a refund online or by calling us and get it back sooner. Learn more about Credit Card Hold FAQ. Read more

I want to buy a truck but do really understand how it works i know we can bid and also we can buy now but when bidding do i put a deposit down before i bid and if so do i get my deposit back if i don’t win bid?

Yes, you must put a deposit down before you can activate any bid. The deposit is either $600 or 10% of your bid amount (whichever is greater). Considering we don’t actually charge your credit card for the deposit amount, we just put a hold on it, the funds never leave your credit card. If we do not use your deposit towards a purchase, the hold will automatically get released within 5 business days back to you credit card. Learn more about Credit Card Hold FAQ. Read more

If i have the highest bid at the end and there’s no live bidding, do i automatically win?

There is still a live auction that we have to attend with your bid. If we end up being the highest bidders at the live auction and there is no reserve, you will be notified of winning the item. Read more

If I bid on a vehicle and do not win, does the $600 deposit refundable? Are there any charges per bid ie: Do you charge an amount each time I bid even if I don’t win the vehicle

No, we do not charge anything if we are not able to purchase the item for you. As a matter of fact, we don’t even charge the credit card for the deposit, we just preauthorize it (put it on hold). This way if you don’t win, the hold will automatically get released back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more