Start by placing a bid on a vehicle before the given deadline. Initially, your bid will be marked as PENDING. To have your bid considered and forwarded, you must ACTIVATE it by depositing either $600 or 10% of the bid amount (whichever is greater). Read more
At RideSafely.com, if a bid is placed within the final 5 minutes, we extend the bidding deadline by an additional 5 minutes. This ensures that customers have the opportunity to revise their bids, fostering a fair and competitive auction environment. As a service company, we aim to secure the highest possible bids to present at insurance auctions. We advise customers to submit their best bid early, enhancing the probability of the affiliated dealer securing the vehicle for them and reducing the need for last-minute bid escalations.
For further assistance, our dedicated support team is available at (215) 289-0300.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
If a customer has the highest ACTIVE bid at the end of the RideSafely.com end of bidding time, we automatically notify him via e-mail and update his account on RideSafely.com. It is the customer’s responsibility to check his e-mail and bid status by selecting the `My Account` menu and then the `My Bids` option.
If the customer never activated a ‘Pending Bid’, it`s not considered to be the highest and won`t be presented at the auction. To activate a bid the customer must submit a security deposit of $400.00 or 10% of the bid amount (whichever is greater). Up until the RideSafely.com bidding closes, we notify customers via email when they have been outbid, or if they need to activate their bid. We also recommend customers to regularly check their bid status in the “My Bids” page before the bidding ends.
Next, one of our affiliated dealers, on your behalf, bids at the Insurance Auction (closed to the general public). If the bid is accepted by the Insurance Auction, our authorized affiliate dealer acquires the vehicle for the customer.
The bid amount on RideSafely.com primarily represents the vehicle’s auction price. However, it doesn’t encompass associated expenses such as auction fees, RideSafely service charges, loading fees, documentation fees, transportation expenses, and so forth. These costs are supplementary to the bid amount.
(Please be aware: A $150 documentation fee is applicable, and it is not factored into the offer price.)
If you have additional questions or need assistance, our RideSafely team is here to help. Connect with us at (215) 289-0300 for prompt support.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com