It won’t let me place my bids anywhere says contact customer service for further bidding instructions
Please contact our customer service at (215) 289-0300 so that we can take a look at your account and discuss bidding issues. Read more
I was online to check the various cars you have in your garage and with bid prices, but to my surprise, i learnt all those prices are not real. why is it so?
We are a broker for insurance company auctions. The prices we have listed are either a buy now prices the auction has set or current bid prices from either the auction or one of our customers. Read more
Credit Card Hold FAQ
Does my card get charged?
No, but we may put a hold on it for required deposit amount during the auction period and up-to 5 days. We require the use of a credit card, as this allows us to place a “hold” but not charge the credit card.
How long is the hold placed on my card?
If we are able to purchase a vehicle for you, we can use this amount towards your open invoice. If we do not charge your card and you do not request a refund, the hold will be released within 5 days.
Will the credit card hold be applied towards the final purchase price payment?
Yes, it can be applied towards your open invoice. If you decide to make your full payment by other means (wire transfer, cashier’s check, or money order), the hold will be released back to your credit card as soon as your payment clears in our account.
Can I cancel?
No. Once you are identified as the Winning Bidder, you have agreed to purchase the item. All bids are binding, and all sales are final. Please review FAQs for more rules and information.
Should you have further inquiries, our RideSafely support team is ready to assist. Connect with us directly at (215) 289-0300.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
Why do some cars have Buy Now option and others don’t?
Not all vehicles have a set price of a “Buy Now” which means you would have to bid on it and have us present that bid during the live auction. Related: How it works “Buy Now Vehicle” option? Read more
How do i know which car I’m bidding on will sale for the auction price and not have a reserve on it?
Unfortunately, we do not know if the vehicle has a reserve price until we end up winning that vehicle at auction. If we win and the item has a reserve price, we will notify you and let you know what the reserve is. Please keep in mind, we never go directly to the reserve price.
We will always try to negotiate with the seller to try to get you the best price possible.