How can i bid on an auction that already started?

You would have to contact our customer service department at (215) 289-0300. A representative can confirm that item is still available and give you access to bid. Please make sure you have the inventory number available when you call. Read more

If we have a deposit and don’t buy can we get the money back?

Yes. You can request a refund online or call us at (215) 289-0300 for immediate release of funds. If you do nothing, your funds will automatically go back to your credit card within 5 days. Read more

Do you not carry all IAAI auctions?

We do. If you have a stock number you cannot locate, please call us with it at (215) 289-0300 or email it to us to info@ridesafely.com and we will load it for you. Read more

What happens to my deposit if i can’t make highest bid?

If we do not win the vehicle for you, your deposit automatically gets voided back to your credit card after 5 days.
You can always call us to request it and we will process it same day. Read more