What are the fees that I need to pay if I want to cancel the purchased item?

Renege/cancellation fees are anywhere from $600 to 15% of your purchase price. Depending on the price amount and which auction the item is coming from. Please contact customer service for more details at (215) 289-0300.

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Can I have my deposit refunded before the 5 days?

Yes you can. Please submit a refund request online and the system should be processing it within 24 hrs. Feel free to call us to request it by phone: (215) 289-0300. Read more

How do I cancel my bids / order?

All bids are binding. You may still have an option to cancel your bid if the item hasn’t gone through the auction and we haven’t purchased the item yet. Read more

Can an Auction be cancelled if the Final Bid is low?

The auction has the right to cancel, reschedule or reject bids. If auction bid has been cancelled, more than likely this item had a reserve price on it. If you have an inventory number you are questioning, we can take a look at it and see if we can give you more information on it. Read more