I placed a bidding limit on a vehicle. Is this hold going to be released at the end of the auction for the particular car or it will be held for other possible cars?

It will stay on your RideSafely.com account for 5 days. You can use it to cover other bids. If not claimed to a won vehicle, it will automatically expire back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more

RideSafely is Requiring a $400 bd deposit. Do I get this back if I do not win the auction, or I just want it returned?

Yes. As a matter of fact, we don’t actually charge your credit card. We preauthorize it. So if we do not claim it for an actual purchase or you are currently not using it to secure your bid, it will automatically expired back to your card within 5 days. You can always request a refund online or by calling us and get it back sooner. Learn more about Credit Card Hold FAQ. Read more

How does a person who doesn’t live in the USA make payment for car. Do you accept Visa or Master cards?

Yes, we do accept credit cards from overseas but for deposit only. Full payment must be made through a bank wire transfer. Banking information will be provided to you at the time of purchase. Read more

Why can’t I use my debit card to pay the required deposit?

As long as your debit card is a VISA or MASTERCARD, you should be able to use it like a credit card. We do not block the use of bank cards as long as they are VISA or Mastercard. Read more

Do you accept debit cards? Does the deposit process for a debit work the same as a credit card?

Yes, we do accept debit cards. However, they do work a bit longer than credit cards. Banks tend to hold the funds and process refunds slower than credit cards. Related: Do you accept credit cards? Read more