Why can’t I use my debit card to pay the required deposit?

As long as your debit card is a VISA or MASTERCARD, you should be able to use it like a credit card. We do not block the use of bank cards as long as they are VISA or Mastercard. Read more

I want to buy a truck but do really understand how it works i know we can bid and also we can buy now but when bidding do i put a deposit down before i bid and if so do i get my deposit back if i don’t win bid?

Yes, you must put a deposit down before you can activate any bid. The deposit is either $400 or 10% of your bid amount (whichever is greater). Considering we don’t actually charge your credit card for the deposit amount, we just put a hold on it, the funds never leave your credit card. If we do not use your deposit towards a purchase, the hold will automatically get released within 5 business days back to you credit card. Learn more about Credit Card Hold FAQ. Read more

If I bid on a vehicle and do not win, does the $400 deposit refundable? Are there any charges per bid ie: Do you charge an amount each time I bid even if I don’t win the vehicle

No, we do not charge anything if we are not able to purchase the item for you. As a matter of fact, we don’t even charge the credit card for the deposit, we just preauthorize it (put it on hold). This way if you don’t win, the hold will automatically get released back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more

Do you accept debit cards? Does the deposit process for a debit work the same as a credit card?

Yes, we do accept debit cards. However, they do work a bit longer than credit cards. Banks tend to hold the funds and process refunds slower than credit cards. Related: Do you accept credit cards? Read more

Will my bidding deposit be placed on another vehicle if did not win, or it will be refunded?

You can keep reusing your deposit on any vehicle for up-to 5 days. If we do not charge the credit card within 5 days, your funds will automatically be refunded back to you as long as you don’t have any active bids. Related: Credit Card Hold FAQ Read more