Why can’t I use my debit card to pay the required deposit?

As long as your debit card is a VISA or MASTERCARD, you should be able to use it like a credit card. We do not block the use of bank cards as long as they are VISA or Mastercard. Read more

When winning an auction can you finance or do payments on how much is owed?

At this moment, financing is only available on clean title items. If you are interested in getting pre-approved for financing, we would have to send you a credit application for pre-approval. Please let us know if you are interested. Read more

If I bid on a vehicle and do not win, does the $400 deposit refundable? Are there any charges per bid ie: Do you charge an amount each time I bid even if I don’t win the vehicle

No, we do not charge anything if we are not able to purchase the item for you. As a matter of fact, we don’t even charge the credit card for the deposit, we just preauthorize it (put it on hold). This way if you don’t win, the hold will automatically get released back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more

Do you accept debit cards? Does the deposit process for a debit work the same as a credit card?

Yes, we do accept debit cards. However, they do work a bit longer than credit cards. Banks tend to hold the funds and process refunds slower than credit cards. Related: Do you accept credit cards? Read more