Why can’t I use my debit card to pay the required deposit?

As long as your debit card is a VISA or MASTERCARD, you should be able to use it like a credit card. We do not block the use of bank cards as long as they are VISA or Mastercard. Read more

I want to buy a truck but do really understand how it works i know we can bid and also we can buy now but when bidding do i put a deposit down before i bid and if so do i get my deposit back if i don’t win bid?

Yes, you must put a deposit down before you can activate any bid. The deposit is either $400 or 10% of your bid amount (whichever is greater). Considering we don’t actually charge your credit card for the deposit amount, we just put a hold on it, the funds never leave your credit card. If we do not use your deposit towards a purchase, the hold will automatically get released within 5 business days back to you credit card. Learn more about Credit Card Hold FAQ. Read more

Can I participate in the auction without a preliminary bid?

Yes. Some auctions are available for live bidding. If you see an item which has a green Live auction broadcast icon, you can participate in the live auction yourself. Please make sure you have sufficient deposit available on your RideSafely.com to bid up to your maximum bid. Read more

Can I have my deposit refunded before the 5 days?

Yes you can. Please submit a refund request online and the system should be processing it within 24 hrs. Feel free to call us to request it by phone: (215) 289-0300. Read more