Should I pay via Mastercard or Paypal, if I am a first time Buyer?
/0 Comments/in Paymentability/by RideSafely.comUnfortunately, we do not accept full payments via credit cards. We can only take your deposit of either $400 or 10% of your bid price via credit card. Full payments must be made through either bank wire transfer, cashier’s check, money order or direct deposit into Bank.
I can’t request a refund even though I didn’t win the car, and it has been more than three days since the auction for the item ended. What should I do?
/0 Comments/in Paymentaccount/by RideSafely.comYour security deposit is available for use on subsequent bids for up to 5 days. Note that the deposit merely places a hold on your card for no longer than 5 business days. Without any charges from us or a refund request from you, this hold automatically lifts after the 5-day window.
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Need assistance with auto auction details or have other inquiries? Reach out to RideSafely Customer Support immediately at (215) 289-0300. We’re here to help!
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
I don’t see any purchase in my account while I was the last & the highest bidder?
/0 Comments/in Processaccount/by RideSafely.comThere could be few reasons for that:
- You have been outbid before the physical auction started
- Your bids weren’t activated by submitting a deposit
- Your notifications went into JUNK folder in your email and you simply missed it.
Do deposits made for bidding get refunded or are they put towards the total bill?
/0 Comments/in Paymentbill/by RideSafely.comIf we successfully win the item for you, your deposit will be applied towards the invoice. Should we not secure the win, your deposit will be credited to your account, allowing you to bid on other auction vehicles or request a full refund at your convenience.
Need more information or assistance? Our team is here to help. Connect with us at (215) 289-0300.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
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