I was notified my bid was not approved. I was the highest bidder, why did I not get the car?

Most of the auctions have a reserve set on a vehicle. If the seller doesn’t approve our bid or does not counter offer to our bid, it will get declined and either removed from sale completely or be put on the next week sale for a rerun. Read more

I just placed a BID on a live Auction. I was supposed to be the winner (Your site said “Your BID” with green – that means my bid was the first one). However, when the auction completed with my last price, I did not win the car. Can you please explain why?

You did end up the highest bidder at the live auction. Currently we are waiting for the results of this item as it is on approval. We will notify you in either way. Please keep in mind, the auction can take up to 48 hours to make a decision. Read more

Are the auctions no reserve?

Some auctions do have a reserve, however we do not know what it is unless we end up being the highest bidder at the actual auction. Read more

Preliminary bid and closed bid is the last price on bidding or is there more bidding?

Once the preliminary bidding closes on our site, live auction will begin at the insurance company auction. We will be presenting the highest bidder at the auction up to their max bid. Please keep in mind, if the item sells for less, you get it for less. Related: What is Preliminary Bidding? Auction Types Read more