Is there a way to get a description of the options on the vehicle?

We list all the information provided by the auction. We may potentially get more information on case-to-case basis. Please contact us with the inventory id on a particular item in question. Our customer service number is (215) 289-0300. Read more

What does “Kills Vin” and “cannot be re registered in the US mean”?

Kills VIN usually means it’s a part only vehicle and you cannot register it in USA. If you have a particular inventory you are looking at, please provide an inventory id for more explanations. Read more

How to find a IAAI vehicle on your website? IE. converting their number to yours?

You should be able to find those items by entering IAA stock number in the main search bar on the top of the RideSafely.com. Please keep in mind, if the sale is longer than 3 days away from today, you will not see the item on our site.

If you ever need assistance, please call us at (215) 289-0300 and we will either locate or load the item for you. Read more

How can I bid on Insurance company cars only. I don’t want to buy a car that someone bought from the insurance company and then re-sells it at auction.

We have no way of knowing that unless we are looking at a particular vehicle. If you have vehicles in question, please feel free to contact us with inventory numbers and we will do our research to let you know who might be selling this vehicle as well as our opinion on those vehicles. Our customer service number is (215) 289-0300. Read more

Is there a time limit to pick up vehicle?

Yes. Once the item is won, you will be notified on the exact amount of time you have to pick up your item. Different auctions have different rules. Free storage days vary from 2-5 days. Auction storage fees vary from $20-50 per day, depending on auction.

If you have a specific item in mind, please let us know the inventory number and we’ll be happy to give you more details on it. Read more