I just placed a BID on a live Auction. I was supposed to be the winner (Your site said “Your BID” with green – that means my bid was the first one). However, when the auction completed with my last price, I did not win the car. Can you please explain why?

You did end up the highest bidder at the live auction. Currently we are waiting for the results of this item as it is on approval. We will notify you in either way. Please keep in mind, the auction can take up to 48 hours to make a decision. Read more

RideSafely is Requiring a $400 bd deposit. Do I get this back if I do not win the auction, or I just want it returned?

Yes. As a matter of fact, we don’t actually charge your credit card. We preauthorize it. So if we do not claim it for an actual purchase or you are currently not using it to secure your bid, it will automatically expired back to your card within 5 days. You can always request a refund online or by calling us and get it back sooner. Learn more about Credit Card Hold FAQ. Read more

How does a person who doesn’t live in the USA make payment for car. Do you accept Visa or Master cards?

Yes, we do accept credit cards from overseas but for deposit only. Full payment must be made through a bank wire transfer. Banking information will be provided to you at the time of purchase. Read more

Can i purchase without a licence? and how do i know what fees would be?

You do not need any special licensing to purchase with us. You need to have a valid driver license or passport (if exporting).
Please use a fee calculator located on every description page to find out what the fees would be on the amount you are bidding on that particular item. Please keep in mind, some fees may vary based on price, auction type, ect. Read more