If you don’t win the bid on the car you were interested in, do you get the deposit, $299 service fee, and $150 documentation fee refunded?

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The $299 service fee and $150 documentation fee are charged only upon successful purchase of an item. If you do not win the bid for the vehicle, your deposit is fully refundable, or you have the option to apply it towards future bids.

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For any further questions or assistance, please feel free to reach out to us directly at (215) 289-0300.

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Team RideSafely.com
feedback[at]ridesafely.com

How can I claim back my deposit if I decide to stop using the auction?

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If your offer is not approved and you have no active bids, you can easily request a refund. Simply navigate to ‘My Account‘, then ‘My Transactions‘, and click on ‘Credits Available‘ to initiate the refund process.

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For any further questions or additional assistance, our RideSafely team is ready to help. Reach out to us at (215) 289-0300.

RideSafely Auto Auctions LogoThank you,
Team RideSafely.com
feedback[at]ridesafely.com

What are the fees that I need to pay if I want to cancel the purchased item?

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Renege/cancellation fees are anywhere from $600 to 15% of your purchase price. Depending on the price amount and which auction the item is coming from. Please contact customer service for more details at (215) 289-0300.

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