I am from New Delhi, India, what is the complete procedure and documents required to purchase a car from your website?

  1. Your first step would be to create a free account on our website, https://www.ridesafely.com/en/registration. Membership is completely free with us.
  2. Then search for the vehicles that interest you, place a bid, leave a deposit, and try to win the vehicles.
  3. You would need to leave a deposit in order to bid on a vehicle, however, that deposit is fully refundable if you do not win the vehicle.
  4. Shipping may be arranged through us after the purchase has been made.

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I was told to pay 400 dollars for the car. What if I don’t win a bid. How do I get my money back?

The system is asking for a deposit in order to activate the bid. If the item is not purchased you will be able to use that deposit towards another item or you can request for the deposit to be refunded. Please keep in mind it is only a hold on your card. Once we advise you card issuer to release the hold it will take them 3 to 5 business days to release the hold. Read more

What does it mean when car says 38,000 miles then after it says NOT ACTUAL?

It usually means that last known recorded mileage was 38,000. Potentially they were not able to verify on the actual vehicle, therefore Not Actual. Read more

Once the auction starts how long till it closes, how long do I need before I know if I won the bid or not?

It all depends how many items are at the auction. By the end of the day you should have the results unless the item is pending then it can take up to 48hrs. Read more