Must be rebuild in the state of NY, can it be shipped outside the US?

In most cases yes. We do highly suggest you speak to your exporter/broker to confirm there is no restrictions in your country. Read more

How to delete a bid?

Please keep in mind, all bids are binding. If you need to delete a bid, you must contact customer at (215) 289-0300 and a representative would be able to assist you and finding out if there is still time to delete or the item is already going through the auction. Read more

I need fuel: petrol engine type. What does gasoline engine mean?

Petrol, also known as Gasoline, is a transparent fuel derived from crude oil and is used as fuel in internal combustion engines. The term petrol is used to refer to the fuel in UK, India, Republic of Ireland and many other places, while it is known as gas in US and Canada. Read more

How to find a IAAI vehicle on your website? IE. converting their number to yours?

You should be able to find those items by entering IAA stock number in the main search bar on the top of the RideSafely.com. Please keep in mind, if the sale is longer than 3 days away from today, you will not see the item on our site.

If you ever need assistance, please call us at (215) 289-0300 and we will either locate or load the item for you. Read more

Why can’t I use my debit card to pay the required deposit?

As long as your debit card is a Visa or Mastercard, you should be able to use it like a credit card. We do not block the use of bank cards as long as they are Visa or Mastercard. Read more