Is there a time limit to pick up vehicle?

Yes. Once the item is won, you will be notified on the exact amount of time you have to pick up your item. Different auctions have different rules. Free storage days vary from 2-5 days. Auction storage fees vary from $20-50 per day, depending on auction.

If you have a specific item in mind, please let us know the inventory number and we’ll be happy to give you more details on it. Read more

If we have a deposit and don’t buy can we get the money back?

Yes. You can request a refund online or call us at (215) 289-0300 for immediate release of funds. If you do nothing, your funds will automatically go back to your credit card within 5 days. Read more

What is NMVTIS (National Motor Vehicle Title Information System)?

NMVTIS is National Motor Vehicle Title Information System implemented by US Department of Justice. The NMVTIS is designed to protect consumers from fraud and unsafe vehicles and to keep stolen vehicles from being resold. NMVTIS is also a tool that assists states and law enforcement in deterring and preventing title fraud and other crimes.

All states DMV`s report the data to NMVTIS and check against NMVTIS database every time the title is transferred. DMV`s have the right to deem any title branded according to the records in the NMVTIS database.

All Clean title vehicles sold through salvage auctions have a chance of the title becoming salvage when processed by DMV. Please refer to http://www.vehiclehistory.gov for details.

When will I receive my refund?

Refunds are processed weekly and are remitted within 30 days after customer request. Read more