What happens if I win a bid and don’t make the payment on time?

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If payment is not received on time, your account will incur late fees. The minimum late fee is $100, though some auctions may charge 2% of the sale price, depending on which amount is greater. For a comprehensive understanding of how to avoid these fees and ensure a smooth payment process, please consult RideSafely’s Guide to a Seamless Payment Process here.

For any further inquiries or if you require assistance, feel free to reach out to the RideSafely team. We’re here to support you. Contact us anytime at (215) 289-0300.

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Team RideSafely.com
feedback[at]ridesafely.com

Is there a time limit to pick up the vehicle?

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Yes, there is a specific time frame for vehicle pickup after winning an auction. Upon successfully winning an item, you’ll receive a notification detailing the exact time you have to collect your item. It’s important to note that different auctions have distinct rules. Typically, free storage days range from 2 to 5 days. Depending on the auction, storage fees can vary from $20 to $50 per day.

If you’re interested in a particular item, please provide us with the inventory number. We’ll be glad to offer more specific details regarding that item’s pickup timeline and related information.

Should you have any further questions, please feel free to reach out to us at (215) 289-0300. We’re here to assist you with any inquiries or concerns you may have.

RideSafelyThank you,
Team RideSafely.com
feedback[at]ridesafely.com

If we have a deposit and don’t buy can we get the money back?

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Yes. You can request a refund online or call us at (215) 289-0300 for immediate release of funds. If you do nothing, your funds will automatically go back to your credit card within 5 days. Read more

What is NMVTIS (National Motor Vehicle Title Information System)?

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NMVTIS is National Motor Vehicle Title Information System implemented by US Department of Justice. The NMVTIS is designed to protect consumers from fraud and unsafe vehicles and to keep stolen vehicles from being resold. NMVTIS is also a tool that assists states and law enforcement in deterring and preventing title fraud and other crimes.

All states DMV`s report the data to NMVTIS and check against NMVTIS database every time the title is transferred. DMV`s have the right to deem any title branded according to the records in the NMVTIS database.

All Clean title vehicles sold through salvage auctions have a chance of the title becoming salvage when processed by DMV. Please refer to http://www.vehiclehistory.gov for details.