How many days of free storage do I have?
Free storage is based on which auction the vehicle is coming from. The free days vary from 2-7 calendar days. Read more
I sent in a full payment for the vehicle purchased for me by the licensed dealer, but my invoice with RideSafely still has an outstanding balance. Why?
There are three possible scenarios:
1. You did not pay on time, and Late Fees ($100/day/item) were added to the purchase price.
2. You did not pick-up the vehicle on time, and Storage Fees ($25/day/item) were added to the purchase price.
3. Part of a payment was applied to an outstanding invoice/deposit. According to the priority rules established by affiliate dealers with RideSafely.com, all payments received can be applied to ANY outstanding invoices/deposits that are under the customer’s account. Usually, outstanding deposits are satisfied first.
If you have any additional questions, please do not hesitate to contact us at (215) 289-0300.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com