If I bid on a vehicle and do not win, does the $600 deposit refundable? Are there any charges per bid ie: Do you charge an amount each time I bid even if I don’t win the vehicle

No, we do not charge anything if we are not able to purchase the item for you. As a matter of fact, we don’t even charge the credit card for the deposit, we just preauthorize it (put it on hold). This way if you don’t win, the hold will automatically get released back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more

I’m not a dealer i just want to buy a vehicle from the auction

You do not have to be a dealer to purchase through us. All you need is a valid driver license or a passport if you are from overseas.
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Preliminary bid and closed bid is the last price on bidding or is there more bidding?

Once the preliminary bidding closes on our site, live auction will begin at the insurance company auction. We will be presenting the highest bidder at the auction up to their max bid. Please keep in mind, if the item sells for less, you get it for less. Related FAQ. Read more

Do you accept debit cards? Does the deposit process for a debit work the same as a credit card?

Yes, we do accept debit cards. However, they do work a bit longer than credit cards. Banks tend to hold the funds and process refunds slower than credit cards. Related: Do you accept credit cards? Read more