Can I participate in the auction without a preliminary bid?

Yes. Some auctions are available for live bidding. If you see an item which has a green Live auction broadcast icon, you can participate in the live auction yourself. Please make sure you have sufficient deposit available on your RideSafely.com to bid up to your maximum bid. Read more

If i have the highest bid at the end and there’s no live bidding, do i automatically win?

There is still a live auction that we have to attend with your bid. If we end up being the highest bidders at the live auction and there is no reserve, you will be notified of winning the item. Read more

Can I have my deposit refunded before the 5 days?

Yes you can. Please submit a refund request online and the system should be processing it within 24 hrs. Feel free to call us to request it by phone: (215) 289-0300. Read more

What does “CA CLEAR – DEALER ONLY $178 DMV FEES” mean?

To you as a customer it means you will be receiving a clean title. There may be DMV fees of $178 that you would have to pay before being able to register the vehicle. Read more

If I bid on a vehicle and do not win, does the $600 deposit refundable? Are there any charges per bid ie: Do you charge an amount each time I bid even if I don’t win the vehicle

No, we do not charge anything if we are not able to purchase the item for you. As a matter of fact, we don’t even charge the credit card for the deposit, we just preauthorize it (put it on hold). This way if you don’t win, the hold will automatically get released back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more