I placed a bidding limit on a vehicle. Is this hold going to be released at the end of the auction for the particular car or it will be held for other possible cars?

It will stay on your RideSafely.com account for 5 days. You can use it to cover other bids. If not claimed to a won vehicle, it will automatically expire back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more

I just placed a BID on a live Auction. I was supposed to be the winner (Your site said “Your BID” with green – that means my bid was the first one). However, when the auction completed with my last price, I did not win the car. Can you please explain why?

You did end up the highest bidder at the live auction. Currently we are waiting for the results of this item as it is on approval. We will notify you in either way. Please keep in mind, the auction can take up to 48 hours to make a decision. Read more

What happens if I win a vehicle at the auction, but then change my mind and decide that I do not want it?

All bids are binding and all sales are final. If we successfully win a vehicle for you at auction and you decide to change your mind or forgo the sale, your deposit will be kept for relisting fees. Please be aware, relisting fees vary by auction. The minimum relist fee is $400 and it may be as high as 15% of your winning bid. Read more

Do i need a specific license to buy now or enter a bid on the auction ?

No. You do not need to have any special licensing to bid or win. We have all the licenses required. All you need to have is a valid driver license and/or passport if it is for export. Read more

If i have the highest bid at the end and there’s no live bidding, do i automatically win?

There is still a live auction that we have to attend with your bid. If we end up being the highest bidders at the live auction and there is no reserve, you will be notified of winning the item. Read more