What happens if I win a vehicle at the auction, but then change my mind and decide that I do not want it?

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All bids are binding and all sales are final. If we successfully win a vehicle for you at auction and you decide to change your mind or forgo the sale, your deposit will be kept for relisting fees. Please be aware, relisting fees vary by auction. The minimum relist fee is $400 and it may be as high as 15% of your winning bid. Read more

How to delete a bid?

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Please keep in mind, all bids are binding. If you need to delete a bid, you must contact customer at (215) 289-0300 and a representative would be able to assist you and finding out if there is still time to delete or the item is already going through the auction. Read more

What does Self-Load unit mean?

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Self-load means the pick up facility will not be able to assist you in loading this vehicle onto your carrier. You would have to load this vehicle yourself or hire third-party loader to assist. Read more

Can I get an agent to assist me with bidding, purchasing and shipment to Nigeria?

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Sure. Please contact our customer service line at (215) 289-0300 or email us at info@ridesafely.com so that we can assist you in bidding and selecting a right item for you. Feel free to contact www.HaulMatch.com for all your shipping/export needs as well. Read more