Can I purchase an item from an Insurance Auction directly without submitting an offer?

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Some vehicles can be purchased immediately at a fixed price and are labeled with the “BUY NOW” option. However, most vehicles through the Insurance Auction undergo a bidding process, and the highest bidder secures them. It’s important to note that the majority of vehicles showcased on our website are housed at Insurance Auction locations and are typically available for purchase by licensed and registered buyers only. We hold licenses and registrations at every auction, allowing us to represent you, submit your offers, and acquire vehicles from the Insurance Auctions on your behalf.

For further inquiries or assistance, feel free to reach out to us at (215) 289-0300.

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Team RideSafely.com
feedback[at]ridesafely.com

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Can you notify me when a particular item becomes available?

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Unfortunately, with such a dynamic and continually evolving inventory of vehicles, we are unable to alert customers of a specifically requested vehicle’s availability. Instead, we do make it simple for you to filter vehicles by Listing Type, Region, Make, Model, Year, etc. By regularly checking the website, you are certain to find the vehicle you desire. Read more

Can I drive a salvage vehicle home?

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No, it is not legally permissible to drive a salvage vehicle on public roads until it has undergone the necessary “reconstruction” process. Generally, the vehicle must be towed to your preferred location. Following that, the vehicle needs to undergo a “reconstruction” process according to the guidelines set by your state. Only after the completion of this process can you register and insure the vehicle for road use.

For additional questions or support, don’t hesitate to contact us at (215) 289-0300. We’re dedicated to providing assistance and ensuring a smooth experience with RideSafely.

RideSafelyThank you,
Team RideSafely.com
feedback[at]ridesafely.com

What documentation is required to pick up a vehicle?

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Ensure you have all original paperwork and a fully settled invoice before pickup. Verify with RideSafely.com that your documents are in order and approved to avoid any delays in releasing your vehicle or to your chosen shipping company.

Should you have further inquiries, our RideSafely support team is ready to assist. Connect with us directly at (215) 289-0300.

RideSafelyThank you,
Team RideSafely.com
feedback[at]ridesafely.com

I received my vehicle from the shipping company and there is more damage than displayed in the original pictures. What can I do?

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Any additional damages that were not advertised must be presented to the auction facility staff during vehicle pick-up, prior to leaving the auction facility. Once a vehicle is picked up and removed from the insurance auction facility, ridesafely.com cannot be held responsible for any damages and will not be able to reimburse you. It is the customer/shipper`s responsibility to notify the auction facility of any damages or refuse pick up due to additional damages. If you or your shipper arrive to pick the vehicle up and there are damages, notify the auction facility staff and contact our office. In addition, please take photos of the damages and a copy of the release form/shippers bill of lading and e-mail these items to us.