When will I receive the title? How will it be mailed to me?

We are unable to provide an estimated time frame for delivery of the title to the customer due to many factors, e.g. submission of title by auctions, volume of title processing, delivery of processed titles, DMV delays, etc.. Please plan any transfer of title and/or shipping of vehicle with these potential delays in mind.

All titles are mailed to customers (USA and Canada destinations) via USPS regular mail. Customers may elect and pay for expedient delivery services with tracking options, such as USPS Priority with Signature (2-3 days – $7.40) and USPS Express (1-2 days – $18.11), or FedEx/UPS (fees vary from $10 to $25 depending on the location – please contact RideSafely.com customer service representative for an actual price). All International customers MUST provide a USA address (No PO Box`s) for titles to be sent.

NOTE: RideSafely.com reserves the right to substitute the delivery service for a comparable one. All titles are processed in the order they are received.

Does the vehicle have keys?

Many vehicles from Insurance Auctions come without keys. Sometimes keys are lost at the auction lot, during moves of the vehicle between and within auction lots, or in transit. Therefore, we do NOT guarantee the availability of keys, even when they are visible in the photographs. Read more