RideSafely Help & Support

FREQUENTLY ASKED QUESTIONS (FAQ)

Ask a questions like this: Do I have to be dealer in order to buy car? How much does it cost to ship a car? How do I pay for the car? Does the vehicle start? I want to increase bidding limit When I receive my refund? or type your search term below

  1. How much does it cost to ship a car?
  2. How does RideSafely Services – Copart and IAA work?
  3. Do you accept credit cards?
  4. What is the RideSafely fee?
  5. How much does your service cost?

Payment

  1. What are the Copart fees if I win a bid thru RideSafely?
  2. What’s happens if i don’t buy a car what happens to my money?
  3. Is there a preauthorization hold for every time I bid?
  4. I was told to pay 400 dollars for the car. What if I don’t win a bid. How do I get my money back?
  5. Do you accept debit or visa card?

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Process

  1. If I purchase a Buy Now vehicle that cannot be registered in the US, how long before I can go pick it up after I purchase it and what are all the fees and taxes associated with the $700 Dodge ram?
  2. How do I start getting ready to bid?
  3. How can I watch a live auction?
  4. Does the customer bid or the affiliated dealer?
  5. How can i know that i am the highest bidder?

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Vehicles

  1. What does stationary mean under vehicle auction verification?
  2. How do I get someone to look at the damage for me?
  3. In the “Auction Verification” column, what does “Not Specified” mean?
  4. Can I drive a clean designated vehicle home from its storage location?
  5. Can a salvage vehicle be repaired and get a title?

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Documentation

  1. Is it possible to matriculate a motorcycle in Germany imported from the U.S. with a certificate of destruction?
  2. NC non-public clean title cars can be exported to Nigeria?
  3. Can non-public clean title car be exported?
  4. Can I export a car with a MO junking certificate?
  5. FL Certificate of Destruction can a vehicle with such kind of title be exported to Nigeria?

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Shipment

  1. Are there any fee due to the pickup location?
  2. Can I arrange for pickup/shipping by myself after winning at the auctions?
  3. Do you have to have it shipped or can we pick it up?
  4. Do I have to pick up the car personally in the USA?
  5. Will RideSafely handle shipping arrangements if I ask?

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Buyer Services

  1. If I don’t have a dealer license, can I still bid or buy a vehicle in an auction?
  2. Is there still auction available in Canada?
  3. Do you still have a representative in UAE?
  4. Do Ridesafely have selling outlets in every state in America?
  5. How am I supposed to find the locations to pick up the vehicle I purchase and phone numbers?

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Keys

  1. The car I want to buy doesn’t have the keys where do I go to get the keys or can I buy new keys or I can’t not do.
  2. How do i know if the vehicle that i am purchasing has keys or not?
  3. Does the vehicle have keys?
  4. How can I obtain a key for the vehicle?

General

  1. How can I known the cars sold and the price of sold?
  2. Do you guarantee estimated salvage pre-sale price?
  3. If I buy a new one should I pay taxes?
  4. During auction what does “Bonus Time” mean?
  5. I am from New Delhi, India, what is the complete procedure and documents required to purchase a car from your website?

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I can’t find the answer to my question!

Ask a Question

Have a question? Look no further. Our team is ready to answer any questions you may have about our services and RideSafely vehicles. For any questions about salvage car auctions, contact our sales team at the numbers listed below.

RideSafely Auto Auction sales representatives will be happy to assist you with any questions regarding the vehicle purchase inquiry.
CountryPhone numberSupport availabilityLanguage
USA, Canada, and International+1 (215) 289-0300Mon to Fri 9:00am – 5:00pm ET
Local: Wed, 27 Jan 2021 11:18 pm, EST		English, Spanish, Russian, German, Arabic
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