Can I attend and bid during the live auction?

Live broadcast is not available for all auctions. If it is available on the item you are looking at, yes, you can participate in the live auction yourself via live auction broadcast. You cannot physically attend a live auction as you would have to be a registered dealer with that particular auction. Read more

How do I know when the live auction starts?

If live auction is available on that particular item, the system will let you know the exact time the auction would start and when your item will be up for bidding. Typically live auctions are set to start 30 minutes after it closes on our site. Read more

I just placed a BID on a live Auction. I was supposed to be the winner (Your site said “Your BID” with green – that means my bid was the first one). However, when the auction completed with my last price, I did not win the car. Can you please explain why?

You did end up the highest bidder at the live auction. Currently we are waiting for the results of this item as it is on approval. We will notify you in either way. Please keep in mind, the auction can take up to 48 hours to make a decision. Read more

How long after online bidding ends does total bidding end and award of truk to bidder occurs?

Once the bidding ends on our site, the live auction will begin within half hour. Bidding could go on all day. Results are usually available by end of the day or may take up to 48 hours. Read more

If I have created a “watchlist” of several vehicles that will all be auctioned “live” during the same time period; how do I know when each saved vehicle will come up for open live bidding and not miss bidding on any of the vehicles? Can I get the run numbers ahead of the actual start time?

Run numbers are only available at auction start time. Sorry, but unless you actually open each item during live auction you will not know it. If you wish to bid on multiple items, you should do a pre-bid style bid. Please keep in mind, if it sells for less, you get it for less. Read more