How can we help you?

  1. How much does it cost to ship a car?
  2. How does RideSafely Services – Copart and IAA work?
  3. Do you accept credit cards?
  4. What is the RideSafely fee?
  5. How much does your service cost?

Payment

  1. Are there any other fees involved other than the flat rate fee for over $1,000 vehicles?
  2. Where do I pay one time bidding and how much is it?
  3. If I make a deposit and someone outbids me how and when would I get my deposit back?
  4. Why do I have to pay an Auction Fee and RideSafely fee?

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Process

  1. If I bid a price of 100$ and no one else bids do I get it for 100 or does it have to get owed from seller?
  2. How long do live auctions last?
  3. If a car doesn’t sell in auction can you still buy it?
  4. What is a non-public title? Assume I cannot bid unless I have a dealer license?

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Shipment

  1. What paperwork will I need to have with me when I pick up the vehicle?
  2. “ATTENTION: THIS IS AN OFFSITE SALE AND PICKUP LOCATION MAY BE DIFFERENT FROM AUCTION LOCATION?” Does this mean that when biding on a car, it’s still somewhat connected with RideSafely or not?
  3. Are there any fee due to the pickup location?
  4. Can I arrange for pickup/shipping by myself after winning at the auctions?

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Vehicles

  1. Can I purchase a vehicle in my own state?
  2. Are all vehicles salvage at these auctions?
  3. What does Biohazard/Chemical/Environment mean on a car auction?
  4. How does someone find out if a motorcycle has a salvage title?

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Documentation

  1. What happens if I loose a title and/or need to order a duplicate?
  2. Which vehicles come with clean titles ready to be tagged and insured?
  3. What does it mean when I buy a car that has a clean title but when you do the transfer it can become a salvage title. Will I still be able to drive it?
  4. My question is if there is any documentation of such abandoned cars and how to distinguish if there is or not. I would also need export documentation and if provided who is responsible for the paperwork and expenses?

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General

  1. Can we ever look at an item to be auctioned in person, and are all items salvage? Some don’t look in bad shape, are some just used up for auction
  2. How do I see RV’s to buy now only in California?
  3. I have a dealer license do i have to pay deposit to register?
  4. Do you negotiate on Buy Now cars?

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RideSafely Customer Support

Answering all and any questions that you may have regarding our services.

We, at RideSafely, believe in assisting our customers at every possible step of the way. Bidding on an auction can seem like a daunting and complicated task, but we are here to tell you that it is not. We believe in creating a process that is easy to understand from beginning to end.

Whatever your questions may be, we have the answers. So go ahead and search our FAQ section, and if you have any another question in mind, feel free to contact our customer support specialist at any time.

Visit our Help Center

We’re here to help.

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