How can we help you?

  1. How does RideSafely’s process work for Copart, IAA, and other auctions?
  2. How much does your service cost?
  3. How do I pay for the car?
  4. How much is the security deposit?
  5. Do you accept cash?
  6. How does the “Buy Now” option for vehicles work?
  7. How do I start getting ready to bid?

Payment

  1. Can I pay for the security deposit on two separate cards?
  2. Can I purchase a vehicle with a pre-approved loan from the bank?
  3. How can a seller decline a “Buy It Now” payment?
  4. Is there a cancellation policy?
  5. How can I replace my discontinued Visa credit card with another card?

See All 122 Questions & Answers

Process

  1. What is the interval between pre-bid and live auction?
  2. How does the pre-bid process work?
  3. Why can’t I bid on some cars even though I have a deposit?
  4. Can I bid on dealer-only Copart auctions through RideSafely?
  5. When do preliminary bids need to be submitted to participate in the auction?

See All 97 Questions & Answers

Shipment

  1. How long does shipping take on average, considering auction and drop-off locations, and does it vary whether within the state or across state lines?
  2. I’m buying a car and want to ship it to the UAE; which port will I receive it at?
  3. When the car is delivered, do I need to sign anything or present any paperwork?
  4. If the vehicle, transport, and all fees have been paid, and the paperwork is complete, but transport did not pick up the vehicle by the due date, is the vehicle considered abandoned and will it be resold?
  5. How long do I have to pick up the item after the auction closes?

See All 63 Questions & Answers

Vehicle

  1. What does “Seller: Avis Budget Group” mean on some vehicles?
  2. What does the “Undercarriage Damage” type specify on a car?
  3. What does it mean when a car is sold “as is, where is”?
  4. How can I bid on a vehicle that is listed as “vehicle might have hidden damages”?
  5. Can the extent of the vehicle’s damage be clarified?

See All 70 Questions & Answers

Documentation

  1. What does an “Odometer Rollback” title mean?
  2. What does “Bonded Title” mean?
  3. How will you transfer the car to my name if I buy a salvage car through an auction or via the “Buy Now” option?
  4. What does it mean if a vehicle does not come with a title?
  5. How can I upload my driver’s license?

See All 99 Questions & Answers

General

  1. Can I buy a vehicle without a license while living in the Bahamas?
  2. Where can I find the Watch List in my RideSafely account?
  3. Is the RideSafely Builder Showdown open to motorcycles?
  4. Why did the car I wanted leave the auction when there were 4 days left?
  5. How is it that a car which was sold at auction while I was watching is now back up for auction again?

See All 45 Questions & Answers

Buyer Services

  1. Can Texas residents bid on cars in Texas?
  2. Is there any membership cost for international buyers?
  3. Do I need a broker to purchase a car with you, and what is the annual purchase limit?
  4. Is the RideSafely German office closed?
  5. Is it possible for residents of Canada to make a purchase through RideSafely?

See All 36 Questions & Answers

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