How can we help you?
Payment
- If I make a deposit and someone outbids me how and when would I get my deposit back?
- Why do I have to pay an Auction Fee and RideSafely fee?
- Forms of payment do you accept payment with bitcoin or other cryptocurrency?
- It’s been awhile forgot all fees, what are all fees on a 300.00 item, 500.00 item and 700.00 item?
Shipment
- What paperwork will I need to have with me when I pick up the vehicle?
- “ATTENTION: THIS IS AN OFFSITE SALE AND PICKUP LOCATION MAY BE DIFFERENT FROM AUCTION LOCATION?” Does this mean that when biding on a car, it’s still somewhat connected with RideSafely or not?
- Are there any fee due to the pickup location?
- Can I arrange for pickup/shipping by myself after winning at the auctions?
Vehicles
Documentation
- What happens if I loose a title and/or need to order a duplicate?
- Which vehicles come with clean titles ready to be tagged and insured?
- What does it mean when I buy a car that has a clean title but when you do the transfer it can become a salvage title. Will I still be able to drive it?
- My question is if there is any documentation of such abandoned cars and how to distinguish if there is or not. I would also need export documentation and if provided who is responsible for the paperwork and expenses?
RideSafely Customer Support
Answering all and any questions that you may have regarding our services.
We, at RideSafely, believe in assisting our customers at every possible step of the way. Bidding on an auction can seem like a daunting and complicated task, but we are here to tell you that it is not. We believe in creating a process that is easy to understand from beginning to end.
Whatever your questions may be, we have the answers. So go ahead and search our FAQ section, and if you have any another question in mind, feel free to contact our customer support specialist at any time.
