RideSafely Help & Support

FREQUENTLY ASKED QUESTIONS (FAQ)

Ask a questions like this: Do I have to be dealer in order to buy car? How much does it cost to ship a car? How do I pay for the car? Does the vehicle start? I want to increase bidding limit When I receive my refund? or type your search term below

  1. How much does it cost to ship a car?
  2. How does RideSafely Services – Copart and IAA work?
  3. Do you accept credit cards?
  4. What is the RideSafely fee?
  5. How much does your service cost?

Payment

  1. Does Security Deposit count toward purchase?
  2. If the car is in New Jersey if I win can I come and pick it up and what is the fees of the auction?
  3. If participating in auctions does it cost anything?
  4. Does buy it now include all the fees or are they added to that price?
  5. Are there any other fees involved other than the flat rate fee for over $1,000 vehicles?

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Process

  1. How long do I have to wait to find out if I bought the car?
  2. How does proxy bidding work?
  3. How to buy vehicle after bid how to take part in live auction?
  4. Do you notify by email if final bid is accepted?
  5. If I bid a price of 100$ and no one else bids do I get it for 100 or does it have to get owed from seller?

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Vehicles

  1. Is there a service for an Inspection by 3rd party prior to live auction?
  2. Do salvage cars have to have a reconstruction inspection?
  3. If a vehicle is listed as clear title can it be driven if it is listed as it runs and drives?
  4. What happens if there is damage to the car when I pick it up that wasn’t in the pictures, i.e., the pictures clearly show it wasn’t there?
  5. What does MD SALVAGE – GREATER THAN 75% REPAIRABLE mean can I go ahead and bid for this cat?

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Documentation

  1. What does “CO CLEAR IF LOST/STOLEN CANNOT GET DUPLICATE TITLE” mean?
  2. Do all vehicles need an official inspection to be allowed on the road?
  3. What happens if I loose a title and/or need to order a duplicate?
  4. Which vehicles come with clean titles ready to be tagged and insured?
  5. What does it mean when I buy a car that has a clean title but when you do the transfer it can become a salvage title. Will I still be able to drive it?

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Shipment

  1. Must a vehicle be transported by someone or can I pick it up myself?
  2. Can you ship my car to me in Ghana after purchasing?
  3. What paperwork will I need to have with me when I pick up the vehicle?
  4. “ATTENTION: THIS IS AN OFFSITE SALE AND PICKUP LOCATION MAY BE DIFFERENT FROM AUCTION LOCATION?” Does this mean that when biding on a car, it’s still somewhat connected with RideSafely or not?
  5. Are there any fee due to the pickup location?

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Buyer Services

  1. I live in WV and I am looking at cars in PA and OH. Will I need a broker our dealers license to bid on these cars?
  2. How does this work when you purchase a vehicle that is in a different state than the buyer is located?
  3. Anyone can buy from the auction or must be a car dealer?
  4. If I don’t have a dealer license, can I still bid or buy a vehicle in an auction?
  5. Is there still auction available in Canada?

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Keys

  1. The car I want to buy doesn’t have the keys where do I go to get the keys or can I buy new keys or I can’t not do.
  2. How do i know if the vehicle that i am purchasing has keys or not?
  3. Does the vehicle have keys?
  4. How can I obtain a key for the vehicle?

General

  1. If I don’t win the bid, do you still charge me your fee?
  2. Can I see and test drive the motorhome before the auction. Can an employee start/test drive it for me?
  3. Do y’all except scrapers licences?
  4. Can we ever look at an item to be auctioned in person, and are all items salvage? Some don’t look in bad shape, are some just used up for auction
  5. How do I see RV’s to buy now only in California?

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I can’t find the answer to my question!

Ask a Question

Have a question? Look no further. Our team is ready to answer any questions you may have about our services and RideSafely vehicles. For any questions about salvage car auctions, contact our sales team at the numbers listed below.

RideSafely Auto Auction sales representatives will be happy to assist you with any questions regarding the vehicle purchase inquiry.
CountryPhone numberSupport availabilityLanguage
USA, Canada, and International+1 (215) 289-0300Mon to Fri 9:00am – 5:00pm ET
Local: Mon, 6 Feb 2023 10:47 am, EST		English, Spanish, Russian, German, Arabic
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