RideSafely Help & Support

FREQUENTLY ASKED QUESTIONS (FAQ)

Ask a questions like this: Do I have to be dealer in order to buy car? How much does it cost to ship a car? How do I pay for the car? Does the vehicle start? I want to increase bidding limit When I receive my refund? or type your search term below

  1. How much does it cost to ship a car?
  2. How does RideSafely Services – Copart and IAA work?
  3. Do you accept credit cards?
  4. What is the RideSafely fee?
  5. How much does your service cost?

Payment

  1. If participating in auctions does it cost anything?
  2. Does buy it now include all the fees or are they added to that price?
  3. Are there any other fees involved other than the flat rate fee for over $1,000 vehicles?
  4. Where do I pay one time bidding and how much is it?
  5. If I make a deposit and someone outbids me how and when would I get my deposit back?

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Process

  1. How to buy vehicle after bid how to take part in live auction?
  2. Do you notify by email if final bid is accepted?
  3. If I bid a price of 100$ and no one else bids do I get it for 100 or does it have to get owed from seller?
  4. How long do live auctions last?
  5. If a car doesn’t sell in auction can you still buy it?

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Vehicles

  1. What does MD SALVAGE – GREATER THAN 75% REPAIRABLE mean can I go ahead and bid for this cat?
  2. Can mechanical damage be related to engine issue?
  3. Can I purchase a vehicle in my own state?
  4. Are all vehicles salvage at these auctions?
  5. What does Biohazard/Chemical/Environment mean on a car auction?

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Documentation

  1. What happens if I loose a title and/or need to order a duplicate?
  2. Which vehicles come with clean titles ready to be tagged and insured?
  3. What does it mean when I buy a car that has a clean title but when you do the transfer it can become a salvage title. Will I still be able to drive it?
  4. My question is if there is any documentation of such abandoned cars and how to distinguish if there is or not. I would also need export documentation and if provided who is responsible for the paperwork and expenses?
  5. Which type of documents I will receive when I buy a car with the title of salvage and what type of document do I receive for registration in the Czech Republic?

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Shipment

  1. What paperwork will I need to have with me when I pick up the vehicle?
  2. “ATTENTION: THIS IS AN OFFSITE SALE AND PICKUP LOCATION MAY BE DIFFERENT FROM AUCTION LOCATION?” Does this mean that when biding on a car, it’s still somewhat connected with RideSafely or not?
  3. Are there any fee due to the pickup location?
  4. Can I arrange for pickup/shipping by myself after winning at the auctions?
  5. Do you have to have it shipped or can we pick it up?

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Buyer Services

  1. Anyone can buy from the auction or must be a car dealer?
  2. If I don’t have a dealer license, can I still bid or buy a vehicle in an auction?
  3. Is there still auction available in Canada?
  4. Do you still have a representative in UAE?
  5. Do Ridesafely have selling outlets in every state in America?

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Keys

  1. The car I want to buy doesn’t have the keys where do I go to get the keys or can I buy new keys or I can’t not do.
  2. How do i know if the vehicle that i am purchasing has keys or not?
  3. Does the vehicle have keys?
  4. How can I obtain a key for the vehicle?

General

  1. Can I see and test drive the motorhome before the auction. Can an employee start/test drive it for me?
  2. Do y’all except scrapers licences?
  3. Can we ever look at an item to be auctioned in person, and are all items salvage? Some don’t look in bad shape, are some just used up for auction
  4. How do I see RV’s to buy now only in California?
  5. I have a dealer license do i have to pay deposit to register?

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I can’t find the answer to my question!

Ask a Question

Have a question? Look no further. Our team is ready to answer any questions you may have about our services and RideSafely vehicles. For any questions about salvage car auctions, contact our sales team at the numbers listed below.

RideSafely Auto Auction sales representatives will be happy to assist you with any questions regarding the vehicle purchase inquiry.
CountryPhone numberSupport availabilityLanguage
USA, Canada, and International+1 (215) 289-0300Mon to Fri 9:00am – 5:00pm ET
Local: Sat, 1 Oct 2022 1:33 pm, EDT		English, Spanish, Russian, German, Arabic
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