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  1. How does RideSafely’s process work for Copart, IAA, and other auctions?
  2. How do I pay for the car?
  3. How much is the security deposit?
  4. Do you accept cash?
  5. How does the ‘Buy Now’ option for vehicles work?

Payment

  1. Is there a cancellation policy?
  2. How can I replace my discontinued Visa credit card with another card?
  3. Can I pay the deposit via PayPal from Albania?
  4. What happens if I win a bid and don’t make the payment on time?
  5. Why do I have to pay for a bid while the bidding process is ongoing?

See All 112 Questions & Answers

Process

  1. When do preliminary bids need to be submitted to participate in the auction?
  2. Does my prebid stay until auction time?
  3. If the car sells for less than my proxy bid, is that what I would pay?
  4. Why would my bid be outbid after the close of bidding?
  5. How long does the seller have to reject a bid?

See All 94 Questions & Answers

Vehicles

  1. How can I bid on a vehicle that says ‘vehicle might have hidden damages’?
  2. Can the extent of the vehicle’s damage be clarified?
  3. Which vehicles are guaranteed not to be salvage when registering them?
  4. Can a salvage SUV be repaired and registered?
  5. What mechanical problems might be present in a car that is up for bid?

See All 69 Questions & Answers

Documentation

  1. Do you need a bid card to buy cars at an auction in Wisconsin?
  2. What does ‘NC Dealer Only Clean Title (P)’ mean?
  3. What is a salvage title?
  4. Which titles remain clean: ‘May Become Salvage’ or ‘Clean Title (P) May Become Salvage’?
  5. What does “NY MV-907A (must be reconstructed in the state of NY)” mean, and will I be able to register it in Michigan?

See All 92 Questions & Answers

Shipment

  1. If the vehicle, transport, and all fees have been paid, and the paperwork is complete, but transport did not pick up the vehicle by the due date, is the vehicle considered abandoned and will it be resold?
  2. How long do I have to pick up the item after the auction closes?
  3. Do I have to have items shipped or can I pick them up?
  4. Can I register the vehicle under a different name if I am shipping it overseas?
  5. Can motorcycles be shipped to New Zealand in crates?

See All 57 Questions & Answers

Buyer Services

  1. Is there any membership cost for international buyers?
  2. Do I need a broker to purchase a car with you, and what is the annual purchase limit?
  3. Is the RideSafely German office closed?
  4. Is it possible for residents of Canada to make a purchase through RideSafely?
  5. What is the process for exporting a car from the United States?

See All 31 Questions & Answers

Keys

  1. If the car I want to buy doesn’t have keys, where can I obtain them?
  2. How do I know if the vehicle I am purchasing has keys or not?
  3. Does the vehicle have keys?
  4. How can I obtain a key for the vehicle?

General

  1. Where can I find the Watch List in my RideSafely account?
  2. Is the RideSafely Builder Showdown open to motorcycles?
  3. Why did the car I wanted leave the auction when there were 4 days left?
  4. How is it that a car which was sold at auction while I was watching is now back up for auction again?
  5. Is the auction open to the public?

See All 67 Questions & Answers

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Get Expert Support from RideSafely’s Team

Need Assistance? We’re Here to Help! Our dedicated team is poised to answer any queries you have about our services and vehicles at RideSafely. For inquiries related to salvage car auctions, please reach out to our sales team using the contact details below. Our RideSafely representatives are dedicated to assisting you with all inquiries regarding the vehicle purchase process, ensuring a smooth and informed experience.

CountryPhone numberSupport availabilityLanguage
USA, Canada, and International+1 (215) 289-0300Mon – Fri, 9:00 AM – 5:00 PM ET
Current time in our office: Mon, 16 Sep 2024 1:59 am, EDT		English, Spanish, Russian, Ukrainian and German

Discover one of the USA’s most extensive collections of salvage vehicles with RideSafely. Our expert team is here to guide you in finding the ideal salvage car that meets your specific needs.

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