RideSafely Help & Support
FREQUENTLY ASKED QUESTIONS (FAQ)
Ask a questions like this: Do I have to be dealer in order to buy car? How much does it cost to ship a car? How do I pay for the car? Does the vehicle start? I want to increase bidding limit When I receive my refund? or type your search term below
Payment
- If participating in auctions does it cost anything?
- Does buy it now include all the fees or are they added to that price?
- Are there any other fees involved other than the flat rate fee for over $1,000 vehicles?
- Where do I pay one time bidding and how much is it?
- If I make a deposit and someone outbids me how and when would I get my deposit back?
Process
- How to buy vehicle after bid how to take part in live auction?
- Do you notify by email if final bid is accepted?
- If I bid a price of 100$ and no one else bids do I get it for 100 or does it have to get owed from seller?
- How long do live auctions last?
- If a car doesn’t sell in auction can you still buy it?
Documentation
- What happens if I loose a title and/or need to order a duplicate?
- Which vehicles come with clean titles ready to be tagged and insured?
- What does it mean when I buy a car that has a clean title but when you do the transfer it can become a salvage title. Will I still be able to drive it?
- My question is if there is any documentation of such abandoned cars and how to distinguish if there is or not. I would also need export documentation and if provided who is responsible for the paperwork and expenses?
- Which type of documents I will receive when I buy a car with the title of salvage and what type of document do I receive for registration in the Czech Republic?
Shipment
- What paperwork will I need to have with me when I pick up the vehicle?
- “ATTENTION: THIS IS AN OFFSITE SALE AND PICKUP LOCATION MAY BE DIFFERENT FROM AUCTION LOCATION?” Does this mean that when biding on a car, it’s still somewhat connected with RideSafely or not?
- Are there any fee due to the pickup location?
- Can I arrange for pickup/shipping by myself after winning at the auctions?
- Do you have to have it shipped or can we pick it up?
General
- Can I see and test drive the motorhome before the auction. Can an employee start/test drive it for me?
- Do y’all except scrapers licences?
- Can we ever look at an item to be auctioned in person, and are all items salvage? Some don’t look in bad shape, are some just used up for auction
- How do I see RV’s to buy now only in California?
- I have a dealer license do i have to pay deposit to register?
I can’t find the answer to my question!
Have a question? Look no further. Our team is ready to answer any questions you may have about our services and RideSafely vehicles. For any questions about salvage car auctions, contact our sales team at the numbers listed below.
Country | Phone number | Support availability | Language |
---|---|---|---|
USA, Canada, and International | +1 (215) 289-0300 | Mon to Fri 9:00am – 5:00pm ET Local: Sun, 29 May 2022 7:30 am, EDT | English, Spanish, Russian, German, Arabic |
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