RideSafely Help & Support
FREQUENTLY ASKED QUESTIONS (FAQ)
Ask a questions like this: Do I have to be dealer in order to buy car? How much does it cost to ship a car? How do I pay for the car? Does the vehicle start? I want to increase bidding limit When I receive my refund? or type your search term below
Payment
- It’s been awhile forgot all fees, what are all fees on a 300.00 item, 500.00 item and 700.00 item?
- What are the Copart fees if I win a bid thru RideSafely?
- What’s happens if i don’t buy a car what happens to my money?
- Is there a preauthorization hold for every time I bid?
- I was told to pay 400 dollars for the car. What if I don’t win a bid. How do I get my money back?
Process
- If I purchase a Buy Now vehicle that cannot be registered in the US, how long before I can go pick it up after I purchase it and what are all the fees and taxes associated with the $700 Dodge ram?
- How do I start getting ready to bid?
- How can I watch a live auction?
- Does the customer bid or the affiliated dealer?
- How can i know that i am the highest bidder?
Vehicles
- What does stationary mean under vehicle auction verification?
- How do I get someone to look at the damage for me?
- In the “Auction Verification” column, what does “Not Specified” mean?
- Can I drive a clean designated vehicle home from its storage location?
- Can a salvage vehicle be repaired and get a title?
Documentation
- What does this mean: CERTIFICATE OF TITLE (CLEAN) may become SALVAGE upon ownership transfer as per NMVTIS regulation?
- Is it possible to matriculate a motorcycle in Germany imported from the U.S. with a certificate of destruction?
- NC non-public clean title cars can be exported to Nigeria?
- Can non-public clean title car be exported?
- Can I export a car with a MO junking certificate?
Buyer Services
- If I don’t have a dealer license, can I still bid or buy a vehicle in an auction?
- Is there still auction available in Canada?
- Do you still have a representative in UAE?
- Do Ridesafely have selling outlets in every state in America?
- How am I supposed to find the locations to pick up the vehicle I purchase and phone numbers?
I can’t find the answer to my question!
Have a question? Look no further. Our team is ready to answer any questions you may have about our services and RideSafely vehicles. For any questions about salvage car auctions, contact our sales team at the numbers listed below.
Country | Phone number | Support availability | Language |
---|---|---|---|
USA, Canada, and International | +1 (215) 289-0300 | Mon to Fri 9:00am – 5:00pm ET Local: Wed, 3 Mar 2021 9:58 pm, EST | English, Spanish, Russian, German, Arabic |
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