RideSafely Help & Support

FREQUENTLY ASKED QUESTIONS (FAQ)

Ask a questions like this: Do I have to be dealer in order to buy car? How much does it cost to ship a car? How do I pay for the car? Does the vehicle start? I want to increase bidding limit When I receive my refund? or type your search term below

  1. How much does it cost to ship a car?
  2. How does RideSafely Services – Copart and IAA work?
  3. Do you accept credit cards?
  4. What is the RideSafely fee?
  5. How much does your service cost?

Payment

  1. If I make a deposit and someone outbids me how and when would I get my deposit back?
  2. Why do I have to pay an Auction Fee and RideSafely fee?
  3. Forms of payment do you accept payment with bitcoin or other cryptocurrency?
  4. It’s been awhile forgot all fees, what are all fees on a 300.00 item, 500.00 item and 700.00 item?
  5. What are the Copart fees if I win a bid thru RideSafely?

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Process

  1. How long do live auctions last?
  2. If a car doesn’t sell in auction can you still buy it?
  3. What is a non-public title? Assume I cannot bid unless I have a dealer license?
  4. What happens when a vehicle does not receive a bid?
  5. What is the process once I win the bid?

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Vehicles

  1. What does Biohazard/Chemical/Environment mean on a car auction?
  2. How does someone find out if a motorcycle has a salvage title?
  3. If I win a bid on buy now and it’s another state can I go get the vehicle and drive it back to my home state?
  4. What does stationary mean under vehicle auction verification?
  5. How do I get someone to look at the damage for me?

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Documentation

  1. What happens if I loose a title and/or need to order a duplicate?
  2. Which vehicles come with clean titles ready to be tagged and insured?
  3. What does it mean when I buy a car that has a clean title but when you do the transfer it can become a salvage title. Will I still be able to drive it?
  4. My question is if there is any documentation of such abandoned cars and how to distinguish if there is or not. I would also need export documentation and if provided who is responsible for the paperwork and expenses?
  5. Which type of documents I will receive when I buy a car with the title of salvage and what type of document do I receive for registration in the Czech Republic?

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Shipment

  1. What paperwork will I need to have with me when I pick up the vehicle?
  2. “ATTENTION: THIS IS AN OFFSITE SALE AND PICKUP LOCATION MAY BE DIFFERENT FROM AUCTION LOCATION?” Does this mean that when biding on a car, it’s still somewhat connected with RideSafely or not?
  3. Are there any fee due to the pickup location?
  4. Can I arrange for pickup/shipping by myself after winning at the auctions?
  5. Do you have to have it shipped or can we pick it up?

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Buyer Services

  1. If I don’t have a dealer license, can I still bid or buy a vehicle in an auction?
  2. Is there still auction available in Canada?
  3. Do you still have a representative in UAE?
  4. Do Ridesafely have selling outlets in every state in America?
  5. How am I supposed to find the locations to pick up the vehicle I purchase and phone numbers?

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Keys

  1. The car I want to buy doesn’t have the keys where do I go to get the keys or can I buy new keys or I can’t not do.
  2. How do i know if the vehicle that i am purchasing has keys or not?
  3. Does the vehicle have keys?
  4. How can I obtain a key for the vehicle?

General

  1. How do I see RV’s to buy now only in California?
  2. I have a dealer license do i have to pay deposit to register?
  3. Do you negotiate on Buy Now cars?
  4. How to look for a vehicle near me?
  5. How can I known the cars sold and the price of sold?

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I can’t find the answer to my question!

Ask a Question

Have a question? Look no further. Our team is ready to answer any questions you may have about our services and RideSafely vehicles. For any questions about salvage car auctions, contact our sales team at the numbers listed below.

RideSafely Auto Auction sales representatives will be happy to assist you with any questions regarding the vehicle purchase inquiry.
CountryPhone numberSupport availabilityLanguage
USA, Canada, and International+1 (215) 289-0300Mon to Fri 9:00am – 5:00pm ET
Local: Sun, 13 Jun 2021 10:19 pm, EDT		English, Spanish, Russian, German, Arabic
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