CHAT WITH A RIDESAFELY AGENT

What Can We Help You With?

We are here! 24/7

Get the fastest answers to your questions. Please check out our Help & FAQ pages in case your question or issue has already been answered.

RideSafely chat center for sales and support. Choose a live chat app to begin chatting.

Search Our Help Center

All/Buyer Services/Documentation/General/Keys/Payment/Process/Shipment/Vehicles

05-08-2023

What does Biohazard mean on a car auctions?

02-27-2023

What happens if title becomes a salvaged title once I transfer ownership?

02-22-2023

Is this site for public or car dealer business?

02-22-2023

I live in Illinois and would like to purchase from Austin, Texas. Are there any restrictions I should be aware of?

02-20-2023

Is this a true proxy bid system or do I have to keep hitting the bid button once the vehicle is up live?

01-29-2023

I live in WV and I am looking at cars in PA and OH. Will I need a broker our dealers license to bid on these cars?

01-29-2023

How does this work when you purchase a vehicle that is in a different state than the buyer is located?

01-04-2022

Anyone can buy from the auction or must be a car dealer?

01-26-2021

If I don’t have a dealer license, can I still bid or buy a vehicle in an auction?

03-23-2020

Is there still auction available in Canada?

02-27-2023

What happens if title becomes a salvaged title once I transfer ownership?

01-29-2023

What does “CO CLEAR IF LOST/STOLEN CANNOT GET DUPLICATE TITLE” mean?

01-29-2023

Do all vehicles need an official inspection to be allowed on the road?

05-12-2021

What happens if I loose a title and/or need to order a duplicate?

05-12-2021

Which vehicles come with clean titles ready to be tagged and insured?

02-22-2023

Is this site for public or car dealer business?

02-22-2023

I live in Illinois and would like to purchase from Austin, Texas. Are there any restrictions I should be aware of?

01-29-2023

If I don’t win the bid, do you still charge me your fee?

05-16-2022

Can I see and test drive the motorhome before the auction. Can an employee start/test drive it for me?

05-16-2022

Do y’all except scrapers licences?

01-14-2019

The car I want to buy doesn’t have the keys where do I go to get the keys or can I buy new keys or I can’t not do.

01-09-2018

How do i know if the vehicle that i am purchasing has keys or not?

02-24-2016

Does the vehicle have keys?

02-24-2016

How can I obtain a key for the vehicle?

02-20-2023

So the $600 hold goes on top of the bet I want to place plus the fees?

02-13-2023

Is what I bid the only amount I will owe if my bid wins?

01-30-2023

Does Security Deposit count toward purchase?

01-30-2023

If the car is in New Jersey if I win can I come and pick it up and what is the fees of the auction?

05-16-2022

If participating in auctions does it cost anything?

02-20-2023

Is this a true proxy bid system or do I have to keep hitting the bid button once the vehicle is up live?

02-20-2023

Can I bid beyond my desired bid limit as the auction is in progress?

02-14-2023

Does the highest bidder always get the car or is up to a seller or is there a minimum bid?

02-13-2023

Does the highest bidder win?

02-13-2023

Number of bids at one time allowed?

02-13-2023

Is a car insured if it is damaged during shipping?

01-29-2023

Must a vehicle be transported by someone or can I pick it up myself?

01-29-2023

Can you ship my car to me in Ghana after purchasing?

05-25-2021

What paperwork will I need to have with me when I pick up the vehicle?

05-12-2021

“ATTENTION: THIS IS AN OFFSITE SALE AND PICKUP LOCATION MAY BE DIFFERENT FROM AUCTION LOCATION?” Does this mean that when biding on a car, it’s still somewhat connected with RideSafely or not?

05-08-2023

What does Biohazard mean on a car auctions?

02-01-2023

Is there a service for an Inspection by 3rd party prior to live auction?

01-29-2023

Do salvage cars have to have a reconstruction inspection?

01-29-2023

If a vehicle is listed as clear title can it be driven if it is listed as it runs and drives?

01-29-2023

What happens if there is damage to the car when I pick it up that wasn’t in the pictures, i.e., the pictures clearly show it wasn’t there?

Search Knowledgebase
Ask A Question?

Need Help? Ask a Question.

You will get a notification email when Knowledgebase answered/updated!

+ = Verify Human or Spambot ?