Time allowed to pickup the vehicle?

Allowed pick up times vary by auction. Anywhere from 1-5 days. If you have a particular item in mind, feel free to contact us at (215) 289-0300 for more information on pick up on that item. Read more

How to increase Bid amount available?

Please contact our office at (215) 289-0300 to increase bids on item that are closed on our site. As long as the item is still available, we will be able to assist you with that. Read more

If we have a deposit and don’t buy can we get the money back?

Yes. You can request a refund online or call us at (215) 289-0300 for immediate release of funds. If you do nothing, your funds will automatically go back to your credit card within 5 days. Read more

Do you not carry all IAAI auctions?

We do. If you have a stock number you cannot locate, please call us with it at (215) 289-0300 or email it to us to info@ridesafely.com and we will load it for you. Read more