Can I tow a RV with salvage title?
You would have to hire a shipping company that is capable of towing over-sized items. Please try contacting www.haulmatch.com for shipping assistance. More details : How much does it cost to ship a car?
How a car can be shipped to Nigeria & does it have extra charges?
Most of the vehicle we have listed are exportable. If ever in doubt, please contact our customer service at 215-289-0300. Please use shipping calculator on every item to figure out maximum cost on the vehicle. You could also obtain a free shipping quote to Nigeria by going to www.haulmatch.com.
I need to know the location of the vehicle so I can pick it up?
After receiving all signed documents and complete payment, we’ll notify you via email when the vehicle is ready for pick-up. The address will also be accessible in your ridesafely.com account under the ‘Pick Up Location‘ tab. Additionally, we’ll give you a call to provide further details and ensure a smooth pick-up process.
If you have completed all necessary steps but haven’t received the information, please don’t hesitate to contact our office. Reach us directly at 215-289-0300 for immediate assistance.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
How do I pay for the car?
Payment Instructions and Rules
RideSafely’s Guide to a Seamless Payment Process
- Balances can only be settled through bank wire transfer, cashier’s check, or money order. Personal checks and Western Union are not accepted.
- If you’re outside the United States or face payment delays, consider prepaying the total amount before offering or be ready for daily late fees.
- RideSafely imposes a standard fee of $299 for all vehicles priced over $1,000.
- A $85 $150 Documentation Fee applies to each vehicle purchase, covering essential title transfers and mailing. Please note that this fee will be effective from January 1, 2024. The adjustment is a response to the rising costs associated with title processing. Furthermore, the updated fee now includes 2nd-day FedEx shipping for titles within the United States.
- Insurance auction fees also apply, varying based on the vehicle’s purchase price, auction type, and location.
- For your convenience, each listing features an integrated calculator to estimate insurance auction fees and our standard fee.
- Customers are required to settle the balance due in full within 2 business days following the sale confirmation notification.
- Upon acceptance of an offer by the Insurance Auction, a Sale Confirmation Notification is sent via email to the customer, and the customer’s invoice is updated on RideSafely’s website.
- It is the customer’s responsibility to check their updated invoices by navigating to “My Account” and then “My Transactions”, as well as their email for updates.
- Accounts with payments made after the specified due date will incur a Late Fee of $100 per day for each item.
- Vehicles unpaid within 2 business days of the invoice date will incur a late fee of $100 per day.
- Vehicles remaining unpaid for a week will be re-listed, resulting in the suspension of your account and forfeiture of your deposit.
- Insurance auctions offer complimentary storage for items purchased for up to 4 calendar days, starting from the purchase date.
- Beyond this period, a Storage Fee ranging from $25 to $50 per day, per item will be incurred, inclusive of weekends.
- Vehicles not retrieved within 2 weeks from the auction date may be deemed abandoned by the Insurance auction and are subject to resale without any compensation to the customer. Therefore, it’s crucial to ensure timely pickup of your vehicle.
- A $20 Forklift Loading Fee may be applicable, typically for inoperable vehicles.
- Actual loading and storage fees can be settled by customers directly at the auction upon vehicle pickup.
- Alternatively, customers have the option to pay storage and loading fees through RideSafely, and we will handle the payment to the insurance auction on your behalf.
- Please note, that if there is an outstanding balance on your account, your vehicle will not be released. Additionally, RideSafely does not offer crating or pallet provisions for any items.
- Customers are welcome to personally pick up their purchased items without any additional fees.
- Many customers opt for the convenience of a transportation company or broker to manage the shipment of their vehicles.
- RideSafely can also assist you with shipping your vehicle through reliable third-party car shipping services.
Payment Related
- What is a credit card hold and how does it work?
- Do you accept cash?
- Do you accept credit cards?
- Do you accept debit or Visa cards?
- How much is the security deposit?
- How much does your service cost?
- What is the RideSafely fee?
See all questions and answers related to the payment process.
Shipping Related
- How much does it cost to ship a car?
- What time can I pick up my vehicle?
- What do I need to pick up the vehicle?
- Is there a time limit to pick up the vehicle?
- Can I drive a salvage vehicle home?
- How do I know where to pick up the car?
- Is there a time limit to pick up the vehicle?
See all questions and answers related to the shipping process.
If you’re looking to buy a car from an auction and require further information, please don’t hesitate to reach out to us at RideSafely. Contact us at (215) 289-0300 for assistance. We’re dedicated to helping you navigate your auction purchase smoothly.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
If I purchased the car in Canada, what taxes and fees am I responsible for?
Customers who purchase a vehicle in Canada MUST pay taxes. If delivery takes place in Ontario, then 13% HST will apply to the sale, regardless of where the customer lives. If delivery takes place outside of Ontario, the tax applicable to that province should be charged. But what does `delivery` mean? It`s based on where the customer takes possession of the vehicle. – If the customer picks the vehicle up in Ontario and drives it home, delivery takes place in Ontario – If the vehicle is shipped out-of-province with the customer`s name showing as the shipper on the bill of lading, delivery takes place in Ontario – If the vehicle is shipped out of province with the dealer`s name showing as the shipper on the bill of lading, then delivery takes place in the destination province. Out-of-province purchasers from non-HST provinces and territories will be able to apply for a refund of the 8% provincial portion of the HST from Canada Revenue Agency, once they have registered the vehicle in their home province and paid any applicable provincial taxes. Here`s a summary of tax rates in all Canadian jurisdictions. Delivered To Tax rate in % Nova Scotia 15% Newfoundland 13% New Brunswick 13% Ontario 13% British Columbia 12% Alberta 5% Manitoba 5% North West Territories 5% Nunavut 5% Prince Edward Island 5% Quebec 5% Saskatchewan 5% Yukon 5%