How to delete a bid?

Please keep in mind, all bids are binding. If you need to delete a bid, you must contact customer at (215) 289-0300 and a representative would be able to assist you and finding out if there is still time to delete or the item is already going through the auction. Read more

How can I bid on Insurance company cars only. I don’t want to buy a car that someone bought from the insurance company and then re-sells it at auction.

We have no way of knowing that unless we are looking at a particular vehicle. If you have vehicles in question, please feel free to contact us with inventory numbers and we will do our research to let you know who might be selling this vehicle as well as our opinion on those vehicles. Our customer service number is (215) 289-0300. Read more

Can I get an agent to assist me with bidding, purchasing and shipment to Nigeria?

Sure. Please contact our customer service line at (215) 289-0300 or email us at info@ridesafely.com so that we can assist you in bidding and selecting a right item for you. Feel free to contact www.HaulMatch.com for all your shipping/export needs as well. Read more

How to bid on Multiple items?

If you are a first-time buyer, you must contact our office at (215) 289-0300 if you wish to bid on multiple items in the same day. Read more

Can I have my deposit refunded before the 5 days?

Yes you can. Please submit a refund request online and the system should be processing it within 24 hrs. Feel free to call us to request it by phone: (215) 289-0300. Read more