What does Biohazard mean in car auctions?

Different industries have different standards for the word. In the car auction business, it means any vehicle where the occupants’ blood stained the interior—be it a few drops or an open gash. If a person had the misfortune of bleeding or dying in their car, it would be announced at an auction as a ‘Biohazard.’ Learn more about the reasons for salvaging. Read more

What does it mean the damage type Water/Flood?

A “flood title” on vehicle details means the car has damage from sitting in water deep enough to fill the engine compartment.
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I received my vehicle from the shipping company and there is more damage than displayed in the original pictures. What can I do?

Any additional damages that were not advertised must be presented to the auction facility staff during vehicle pick-up, prior to leaving the auction facility. Once a vehicle is picked up and removed from the insurance auction facility, ridesafely.com cannot be held responsible for any damages and will not be able to reimburse you. It is the customer/shipper`s responsibility to notify the auction facility of any damages or refuse pick up due to additional damages. If you or your shipper arrive to pick the vehicle up and there are damages, notify the auction facility staff and contact our office. In addition, please take photos of the damages and a copy of the release form/shippers bill of lading and e-mail these items to us.

Can you tell me how much it would cost to repair a vehicle?

Ridesafely.com does not repair vehicles and, for legal reasons, does not provide repair estimates. Prices for new parts can be obtained from a local authorized dealer (of your vehicle make). Prices for used parts can be obtained from a local salvage yard or an on-line auction site.

I received my vehicle and discovered additional damages, including undercarriage issues and other latent defects not visible in the pictures. What are my options?

All vehicles listed on RideSafely.com are sold “as-is,” which means we unfortunately cannot offer recourse for additional damages discovered upon receipt, including undercarriage issues or latent defects not apparent in photographs. We advise customers to be aware that salvage vehicles may harbor unseen damages. RideSafely.com, along with its affiliated dealers, does not receive detailed damage reports or comprehensive vehicle histories from Insurance Auctions. Consequently, we are not privy to any latent defects or previous repair work on vehicles. It’s also important to note that RideSafely.com and its affiliates are unaware of any repairs that vehicles might have undergone, nor can we assess the quality of such repairs. We urge all our customers to bid with full awareness of these conditions.

For further assistance or queries, the RideSafely team is always at your service. Feel free to reach out to us directly at (215) 289-0300 for personalized support.

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