I received the vehicle with hidden damage, including undercarriage issues. What are my options?

All vehicles listed on RideSafely are sold strictly “as-is”, with no warranties or guarantees. This includes any hidden damage, such as undercarriage issues or latent defects that may not have been visible in auction photos.

Important Considerations

• Salvage vehicles often contain unrepaired or undocumented damage. While photos may show visible exterior damage, internal or structural issues may not be apparent.
• RideSafely and its affiliated dealers do not receive full condition reports or detailed vehicle histories from insurance auctions.
• We are not made aware of any prior repairs, nor can we verify the quality or safety of any previous work performed on the vehicle.

Because of these limitations, we are unable to offer compensation, returns, or disputes for additional damage discovered after delivery.

What You Can Do

• Review all auction images carefully before placing a bid.
• Consult a mechanic upon receiving your vehicle to evaluate its condition.
• Consider third-party inspections where allowed or possible before purchase.

We strongly encourage all bidders to make informed decisions and fully understand the risks associated with purchasing salvage or damaged vehicles.

For further assistance, feel free to contact RideSafely support or call us at (215) 289-0300 for immediate assistance.

Thank you,
The RideSafely Team
feedback[at]ridesafely.com