How many business days to pickup a vehicle?

Days to pick up varies by the auction. It’s usually anywhere from 2 – 5 business days. Storage fees also vary by auction starting at $20 – $50/day. You have 2 business days to make a full payment on the vehicle. Depending on the auction, the relist will happen anywhere from 3-10 days from the day of purchase. Please keep in mind, the deposit will be kept as relisting fees will apply. Related: What time can I pick-up my vehicle? Read more

If we have a deposit and don’t buy can we get the money back?

Yes. You can request a refund online or call us at (215) 289-0300 for immediate release of funds. If you do nothing, your funds will automatically go back to your credit card within 5 days. Read more

What does “Cannot bid on item due to licensing restrictions” mean exactly?

It could mean different things based on your registration type and/or title type you are trying to bid on. For more details, please contact our office at (215) 289-0300. Read more

Can I buy a salvage car during my visit to the USA?

Yes, during your U.S. visit, you can buy a salvage car. Ensure you follow the required procedures for a smooth experience. For an in-depth understanding, see our FAQs and especially the ‘Exporting a Car from the U.S.‘ guide. Read more