The auction has the right to cancel, reschedule or reject bids. If auction bid has been cancelled, more than likely this item had a reserve price on it. If you have an inventory number you are questioning, we can take a look at it and see if we can give you more information on it. Read more
Also what about back registration fees? Can we pick up the vehicle?
In most cases you would have to be a registered dealer at that particular auction location. However, some yards may have inspection services available to you. Please contact our customer service line at (215) 289-0300 for more information and contact numbers. Read more
Yes, shipping fees are different from auction fees and are not part of your payment to RideSafely.com. Shipping calculator is provided to you by a third-party company such as www.haulmatch.com Read more
By default, your deposit will be placed on your Ridesafely.com account at which point you can request a refund or use it to look for another vehicle. If you are using a credit card, we only preauthorize it, which means that if we don’t charge it for the WON vehicle, it will expired back to your credit card within 5 business days. Read more
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