What happens to deposit when no bids were won on that day?
/0 Comments/in Processaccount/by RideSafely.comYour deposit will be credited to your ridesafely.com/en/myaccount assuming you will be bidding on more items. At any point, you can either request a refund online or call us directly for us to void your transaction back to your credit card.
Should I pay via Mastercard or Paypal, if I am a first time Buyer?
/0 Comments/in Paymentability/by RideSafely.comUnfortunately, we do not accept full payments via credit cards. We can only take your deposit of either $400 or 10% of your bid price via credit card. Full payments must be made through either bank wire transfer, cashier’s check, money order or direct deposit into Bank.
I don’t have a driver license to fill out the paperwork! What I can do?
/0 Comments/in Documentationaccount/by RideSafely.comRequired paperwork depends on your transaction type. Please contact our customer service for more detail pertaining to your particular account at (215) 289-0300.
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I need to know the location of the vehicle so I can pick it up?
/0 Comments/in Shipmentaddress/by RideSafely.comAfter receiving all signed documents and complete payment, we’ll notify you via email when the vehicle is ready for pick-up. The address will also be accessible in your ridesafely.com account under the ‘Pick Up Location‘ tab. Additionally, we’ll give you a call to provide further details and ensure a smooth pick-up process.
If you have completed all necessary steps but haven’t received the information, please don’t hesitate to contact our office. Reach us directly at 215-289-0300 for immediate assistance.
Thank you,
Team RideSafely.com
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Langhorne, PA 19047, US
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+1 (215) 289-0300Support Hours
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