I need to know the location of the vehicle so I can pick it up?

/0 Comments/in /by

After receiving all signed documents and complete payment, we’ll notify you via email when the vehicle is ready for pick-up. The address will also be accessible in your ridesafely.com account under the ‘Pick Up Location‘ tab. Additionally, we’ll give you a call to provide further details and ensure a smooth pick-up process.

If you have completed all necessary steps but haven’t received the information, please don’t hesitate to contact our office. Reach us directly at 215-289-0300 for immediate assistance.

RideSafelyThank you,
Team RideSafely.com
feedback[at]ridesafely.com

I was trying to bid on a car but it say I have to contact customer service why please?

/0 Comments/in /by

There could be several reasons why we would ask you to contact us first.

  1. There maybe a potential title issue (parts only, unable to register in your state, etc) – we might want to discuss that with your before you bid.
  2. It could be a heavy duty item and we would need to confirm with your prior to your bid that you will be able to transport it.

Without looking at the item you are trying to bid on, it’s hard to answer. Please feel free to contact us at 215-289-0300 so that we can take a look at that particular vehicle inventory item for you.

Read more

What is Preliminary Bidding? Auction Types

/0 Comments/in /by

Preliminary bidding means bidding before the actual auction takes place. This is where RideSafely.com will collect the highest bidder and then present that offer at the actual live auction.

Keep in mind, we will bid in the smallest possible increments up to your max bid (if necessary) to try to get the best price for you at the vehicle auction. Read more