If I bid on a vehicle and do not win, does the $600 deposit refundable? Are there any charges per bid ie: Do you charge an amount each time I bid even if I don’t win the vehicle

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No, we do not charge anything if we are not able to purchase the item for you. As a matter of fact, we don’t even charge the credit card for the deposit, we just preauthorize it (put it on hold). This way if you don’t win, the hold will automatically get released back to your card within 5 days. Learn more about Credit Card Hold FAQ. Read more

What does the ‘TBO’ title mean, and is it only for dealers to bid on?

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The term ‘TBO’ signifies ‘To Be Obtained’, which means that the auction house is in the process of securing crucial documents such as the vehicle’s title or lien releases. Bidders do not need to be licensed car dealers to participate in auctions on RideSafely.com.

Should you have further inquiries, our RideSafely support team is ready to assist. Connect with us directly at (215) 289-0300.

RideSafelyThank you,
Team RideSafely.com
feedback[at]ridesafely.com

What is “reconstructed title or rebuilt title”?

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When a vehicle is involved in an accident, and salvaged by the Insurance Company, it has to be reconstructed before being placed back on the road. After the vehicle is repaired, it`s inspected by an authorized mechanic and certified by the DMV as reconstructed to manufacturer specifications. The DMV issues a `reconstructed` title, which is treated the same way as a “clean” title regarding registration and insurance purposes. Please note http://www.ridesafely.com does not guarantee that all title denominations can be reconstructed in any particular state or country. Please refer any title questions to your local DMV.

How can I obtain a key for the vehicle?

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We suggest the following three ways to obtain a key for your vehicle:

  1. From VIN. Contact a local authorized dealer (for your vehicle make) and inquire if a key can be made from the VIN
  2. From Ignition Code. If the local authorized dealer cannot make a key from the VIN, then ask if a key can be made from the code engraved on the ignition. This would require removal of the ignition in order to view the code.
  3. From Ignition. Take your vehicle’s ignition to a locksmith, who will be able to make a key specific to the ignition. This usually costs under $100.

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