How long after online bidding ends does total bidding end and award of truk to bidder occurs?

Once the bidding ends on our site, the live auction will begin within half hour. Bidding could go on all day. Results are usually available by end of the day or may take up to 48 hours. Read more

What happens if I win a vehicle at the auction, but then change my mind and decide that I do not want it?

All bids are binding and all sales are final. If we successfully win a vehicle for you at auction and you decide to change your mind or forgo the sale, your deposit will be kept for relisting fees. Please be aware, relisting fees vary by auction. The minimum relist fee is $400 and it may be as high as 15% of your winning bid. Read more

How can I bid on Insurance company cars only. I don’t want to buy a car that someone bought from the insurance company and then re-sells it at auction.

We have no way of knowing that unless we are looking at a particular vehicle. If you have vehicles in question, please feel free to contact us with inventory numbers and we will do our research to let you know who might be selling this vehicle as well as our opinion on those vehicles. Our customer service number is (215) 289-0300. Read more

I want to buy a truck but do really understand how it works i know we can bid and also we can buy now but when bidding do i put a deposit down before i bid and if so do i get my deposit back if i don’t win bid?

Yes, you must put a deposit down before you can activate any bid. The deposit is either $600 or 10% of your bid amount (whichever is greater). Considering we don’t actually charge your credit card for the deposit amount, we just put a hold on it, the funds never leave your credit card. If we do not use your deposit towards a purchase, the hold will automatically get released within 5 business days back to you credit card. Learn more about Credit Card Hold FAQ. Read more

Can I participate in the auction without a preliminary bid?

Yes. Some auctions are available for live bidding. If you see an item which has a green Live auction broadcast icon, you can participate in the live auction yourself. Please make sure you have sufficient deposit available on your RideSafely.com to bid up to your maximum bid. Read more