How do I cancel my bids / order?

All bids are binding. You may still have an option to cancel your bid if the item hasn’t gone through the auction and we haven’t purchased the item yet. Read more

Dismantler, rebuilder, exporter or scrapper; car is listed on iaai as this. I’m in Michigan and car is in Illinois can i purchase this car through you and have its salvage title put in my name?

Yes, we should be able to purchase this item for you. please give us an IAA stock number so that we can confirm that for you. Read more

Why do some cars have Buy Now option and others don’t?

Not all vehicles have a set price of a “Buy Now” which means you would have to bid on it and have us present that bid during the live auction. Related: How it works “Buy Now Vehicle” option? Read more

Do I have to be an IAAI member for you to bid on a vehicle for me?

No, you do not have to be a member of IAAI. We are a broker for auctions like IAA and possess all the necessary licensing to bid on your behalf. All you need to have is a valid ID. Read more