I need fuel: petrol engine type. What does gasoline engine mean?

Petrol, also known as Gasoline, is a transparent fuel derived from crude oil and is used as fuel in internal combustion engines. The term petrol is used to refer to the fuel in UK, India, Republic of Ireland and many other places, while it is known as gas in US and Canada. Read more

How to find a IAAI vehicle on your website? IE. converting their number to yours?

You should be able to find those items by entering IAA stock number in the main search bar on the top of the RideSafely.com. Please keep in mind, if the sale is longer than 3 days away from today, you will not see the item on our site.

If you ever need assistance, please call us at (215) 289-0300 and we will either locate or load the item for you. Read more

Why can’t I use my debit card to pay the required deposit?

As long as your debit card is a Visa or Mastercard, you should be able to use it like a credit card. We do not block the use of bank cards as long as they are Visa or Mastercard. Read more

How can I bid on Insurance company cars only. I don’t want to buy a car that someone bought from the insurance company and then re-sells it at auction.

We have no way of knowing that unless we are looking at a particular vehicle. If you have vehicles in question, please feel free to contact us with inventory numbers and we will do our research to let you know who might be selling this vehicle as well as our opinion on those vehicles. Our customer service number is (215) 289-0300. Read more

What does Self-Load unit mean?

Self-load means the pick up facility will not be able to assist you in loading this vehicle onto your carrier. You would have to load this vehicle yourself or hire third-party loader to assist. Read more