What happens to deposit when no bids were won on that day?
/0 Comments/in Processaccount/by RideSafely.comYour deposit will be credited to your ridesafely.com/en/myaccount assuming you will be bidding on more items. At any point, you can either request a refund online or call us directly for us to void your transaction back to your credit card.
Should I pay via Mastercard or Paypal, if I am a first time Buyer?
/0 Comments/in Paymentability/by RideSafely.comUnfortunately, we do not accept full payments via credit cards. We can only take your deposit of either $400 or 10% of your bid price via credit card. Full payments must be made through either bank wire transfer, cashier’s check, money order or direct deposit into Bank.
I don’t have a driver license to fill out the paperwork! What I can do?
/0 Comments/in Documentationaccount/by RideSafely.comRequired paperwork depends on your transaction type. Please contact our customer service for more detail pertaining to your particular account at (215) 289-0300.
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I can’t request a refund even though I didn’t win the car, and it has been more than three days since the auction for the item ended. What should I do?
/0 Comments/in Paymentaccount/by RideSafely.comYour security deposit is available for use on subsequent bids for up to 5 days. Note that the deposit merely places a hold on your card for no longer than 5 business days. Without any charges from us or a refund request from you, this hold automatically lifts after the 5-day window.
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Need assistance with auto auction details or have other inquiries? Reach out to RideSafely Customer Support immediately at (215) 289-0300. We’re here to help!
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