Each situation is different. Please favor us with a personal communication at 215-289-0300 or contact customer service and provide inventory id you are trying to bid on for resolution.
You would have to hire a shipping company that is capable of towing over-sized items. Please try contacting www.haulmatch.com for shipping assistance. More details : How much does it cost to ship a car?
Your deposit will be credited to your ridesafely.com/en/myaccount assuming you will be bidding on more items. At any point, you can either request a refund online or call us directly for us to void your transaction back to your credit card.
Your security deposit is available for use on subsequent bids for up to 5 days. Note that the deposit merely places a hold on your card for no longer than 5 business days. Without any charges from us or a refund request from you, this hold automatically lifts after the 5-day window.
See also
Need assistance with auto auction details or have other inquiries? Reach out to RideSafely Customer Support immediately at (215) 289-0300. We’re here to help!
Thank you,
Team RideSafely.com
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