Understanding ‘DIS/DLR/EXP ONLY’: This designation specifies the dealer license type required to place a bid on the vehicle. It is a detail relevant to our operations and does not impact our customers’ bidding process.
Should you have further inquiries, our RideSafely support team is ready to assist. Connect with us directly at (215) 289-0300.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
Each situation is different. Please favor us with a personal communication at 215-289-0300 or contact customer service and provide inventory id you are trying to bid on for resolution.
Your deposit will be credited to your ridesafely.com/en/myaccount assuming you will be bidding on more items. At any point, you can either request a refund online or call us directly for us to void your transaction back to your credit card.
Your security deposit is available for use on subsequent bids for up to 5 days. Note that the deposit merely places a hold on your card for no longer than 5 business days. Without any charges from us or a refund request from you, this hold automatically lifts after the 5-day window.
See also
Need assistance with auto auction details or have other inquiries? Reach out to RideSafely Customer Support immediately at (215) 289-0300. We’re here to help!
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com