How can I obtain a key for the vehicle?

We suggest the following three ways to obtain a key for your vehicle:

  1. From VIN. Contact a local authorized dealer (for your vehicle make) and inquire if a key can be made from the VIN
  2. From Ignition Code. If the local authorized dealer cannot make a key from the VIN, then ask if a key can be made from the code engraved on the ignition. This would require removal of the ignition in order to view the code.
  3. From Ignition. Take your vehicle’s ignition to a locksmith, who will be able to make a key specific to the ignition. This usually costs under $100.

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I submitted payment in currency other than US Dollars. What currency will my refund be remitted?

All refunds for payments sent to US are remitted in U.S. dollars only! Canadian customers must submit their payments to Ridesafely.ca in CANADIAN DOLLARS ONLY! All refunds to Canadian customers are remitted in Canadian dollars. All refunds for payments made to the other international offices are made in the local currency.

Please let us know if you need any assistance.

Regards,

Auto AuctionCustomer Service
RideSafely.com team
feedback[at]ridesafely.com


 

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Do you accept loan checks for the cars from your “Clean Vehicles” section?

Yes, our affiliated dealers can accept loan checks. Please make sure that you secure financing for the vehicle prior to purchase, i.e. obtain a `blank check` or pre-approval prior to placing any offers. Read more

If I purchased the car in Canada, what taxes and fees am I responsible for?

Customers who purchase a vehicle in Canada MUST pay taxes. If delivery takes place in Ontario, then 13% HST will apply to the sale, regardless of where the customer lives. If delivery takes place outside of Ontario, the tax applicable to that province should be charged. But what does `delivery` mean? It`s based on where the customer takes possession of the vehicle. – If the customer picks the vehicle up in Ontario and drives it home, delivery takes place in Ontario – If the vehicle is shipped out-of-province with the customer`s name showing as the shipper on the bill of lading, delivery takes place in Ontario – If the vehicle is shipped out of province with the dealer`s name showing as the shipper on the bill of lading, then delivery takes place in the destination province. Out-of-province purchasers from non-HST provinces and territories will be able to apply for a refund of the 8% provincial portion of the HST from Canada Revenue Agency, once they have registered the vehicle in their home province and paid any applicable provincial taxes. Here`s a summary of tax rates in all Canadian jurisdictions. Delivered To Tax rate in % Nova Scotia 15% Newfoundland 13% New Brunswick 13% Ontario 13% British Columbia 12% Alberta 5% Manitoba 5% North West Territories 5% Nunavut 5% Prince Edward Island 5% Quebec 5% Saskatchewan 5% Yukon 5%