RideSafely is Requiring a $600 bid deposit. Do I get this back if I do not win the auction, or I just want it returned?

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Yes. As a matter of fact, we don’t actually charge your credit card. We preauthorize it. So if we do not claim it for an actual purchase or you are currently not using it to secure your bid, it will automatically expired back to your card within 5 days. You can always request a refund online or by calling us and get it back sooner. Learn more about Credit Card Hold FAQ. Read more

If I win a bid and during the shipment I decide not use a container but rather go in for ro ro how do I change the shipment process?

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Considering we do not do shipping, you would have to arrange that with your export/shipping company directly. Learn more about How much does it cost to ship a car?. Read more

How can I bid on Insurance company cars only. I don’t want to buy a car that someone bought from the insurance company and then re-sells it at auction.

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We have no way of knowing that unless we are looking at a particular vehicle. If you have vehicles in question, please feel free to contact us with inventory numbers and we will do our research to let you know who might be selling this vehicle as well as our opinion on those vehicles. Our customer service number is (215) 289-0300. Read more